Customer Service Officer

1 week ago

Milperra, Australia Southern Steel Full time

**Southern Steel Supplies** is a member of Southern Steel Group, the largest privately-owned steel distributor in Australia. We currently have a great opportunity for an enthusiastic **Customer Service Officer** to join our friendly team in **Milperra**.

Reporting to the Sales Manager, you will be responsible for handling all sales/customer enquires over the phone along with some general trading. You will assist the team and Sales Manager as well to process orders, submitting quotes and provide a high level of administrative support to ensure that customer orders are fulfilled in a smooth and efficient manner.

To succeed in this role, you will need the following skills and abilities:

- Previous customer service/sales experience;
- Excellent attention to detail and the ability to multi-task;
- Exceptional communication skills and a great work ethic;
- Be proficient in using MS Office with solid computer skills;
- The ability to work as part of a team and autonomously;
- Enthusiastic, driven with a willingness to learn

We are looking for someone with a positive personality who builds relationships easily, shows high initiative, and provides our customers with a unique experience at all times. If you’ve worked previously within a retail, hardware or trade type environment this would be highly regarded but not essential.

If you’re looking for a change and have the skills and desire we need, please **APPLY NOW**

**Job Types**: Full-time, Permanent

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Application Question(s):

- Are you fully Covid-19 vaccinated?
- What's your expected annual base salary?

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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