Client Manager

**Client Manager**

**What can you expect?**

At Marsh, an exciting opportunity has become available for a Client Manager to join Marsh Insurance in Melbourne or Adelaide. This position will assist the Senior and Principal Account Executives in all aspects of client services including client contact, administration, technical support and business development.

The position will support a portfolio of SME, Transport and Speciality clients. The calibre of the accounts would suit an individual committed to excellence in their work and with a passion for the industry. Ideally you will have 3 - 5 years’ experience in a similar role.

**What is in it for you?**

At Marsh, we believe that bringing your whole self to work is a fundamental right. We go above and beyond to ensure our colleagues feel valued every day:

- Join a Global Leader: Work within a multi-national insurance broking and risk advisory company, offering clients a wide range of specialist services
- Supportive Team: Be part of a great team environment with sociable and supportive colleagues who are passionate about what they do
- Inclusive Culture: Marsh welcomes all individuals who can help our shared enterprise to thrive. We value capability, creativity, and fairness in our people
- Diversity Matters: We believe our greatest strength lies in the collective talent of our people. The more diverse our backgrounds and experiences, the more we can achieve together. Be part of our shared enterprise to thrive.
- Modern Workplace: Enjoy a modern and vibrant work environment with flexibility to balance your office and home life.

**We will count on you to**:

- Support Senior and Principal Account Broker's with portfolio management;
- Assist with the development, implementation and management of risk management and insurance programs which accurately address client needs
- Establishing, development and maintenance of long term relationships with key decision makers
- Ability to Acquire and understand an awareness of the client’s business and insurance needs
- Identifying products which benefit the client and meet their needs
- Timely and accurate processing of invoices, policy accounting information, quotations, premium calculations, policy wording, certificates of currency and all other documentations;
- Liaising and negotiating with clients, underwriters and claims managers;
- Develop and maintain a basic technical understanding of relevant classes of insurance and specialist services which the company offers to its clients.

**What you need to have**:

- Support Senior and Principal Account Broker's with portfolio management;
- Assist with the development, implementation and management of risk management and insurance programs which accurately address client needs
- Establishing, development and maintenance of long term relationships with key decision makers
- Ability to Acquire and understand an awareness of the client’s business and insurance needs
- Identifying products which benefit the client and meet their needs
- Timely and accurate processing of invoices, policy accounting information, quotations, premium calculations, policy wording, certificates of currency and all other documentations;
- Liaising and negotiating with clients, underwriters and claims managers;
- Develop and maintain a basic technical understanding of relevant classes of insurance and specialist services which the company offers to its clients.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
- At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family._