Dispatch Assistant

6 hours ago

Alexandria, Australia Sarah & Sebastian Full time

We are seeking a permanent part timeDispatch Assistant to support the efficient shipping of our beautiful product to online customers and our 11 retail stores. Based in our Head Office in Alexandria.

Reporting to the Dispatch Manager, you’ll ensure timely order processing, maintain stock integrity, and collaborate with internal teams to meet customer commitments.

**WHAT YOU WILL DO**
- Pick and Pack: Accurately process online and retail orders, ensuring products are packed and dispatched on time.
- Logistics: Manage parcel readiness, book couriers, and complete necessary paperwork for domestic and international shipments.
- Organisation: Keep warehouse tidy, restock packing stations, and improve storage areas.
- Stock Control: Assist with stock transfers, cycle counts, and report any discrepancies.
- Compliance: Follow OHS policies, report risks, and implement recycling practices.
- Collaboration: Support other departments and suggest process improvements during low-order periods.

**ABOUT YOU**
- Strong attention to detail, excellent communication skills, and ability to work autonomously or in a team.
- 6+ months in a similar role,
- Experience with AusPost, DHL, and international freight, basic Excel knowledge, and familiarity with CIN7 and Shopify Plus is preferred
- Strives to exceed expectations and ability to work to deadlines.
- High attention to detail
- Strong verbal and written communication skills
- Have alignment with our brands' core values:
**MAKING WAVES**: Think creatively, challenge yourself and the status quo.

**ACT WITH PRECISION**: Act with care and attention.

**INSPIRE COMMUNITY**: Collaborate, show respect, create enduring relationships.

**PROTECT WHAT IS PRECIOUS**: An ambassador for ocean conservation and accountable for our impact.

**WHAT YOU WILL RECEIVE**
- Competitive salary package, generous staff discount and product allowance.
- The opportunity to flourish & grow within a dynamic innovative brand designed.
- A complimentary bespoke SOLDERED bracelet.
- Birthday leave.
- Free Employee Assistance Program - Acacia
- Experience working for a company that is committed to raising awareness & funds for our oceans.
- Being part of a company that is a Gold member of the Australian Marine Conservation Society and certified by the Responsible Jewellery Council.

NB: This role is permanent part time - 20 - 30 hours per week. Ideally Monday, Tuesday & Thursday.

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