Dispatch Assistant

2 weeks ago

Alexandria, Australia By Charlotte Full time

Founded in 2012 By Charlotte Blakeney, cult jewellery brand By Charlotte has emerged as a leading name in the global fine jewellery market. Amidst expansion and growth, we are looking for inspiring, creative, kind and like-minded individuals to help us shape the future of our brand.

We are seeking experienced and passionate individuals to join our dispatch team for the Christmas period. This will be a fixed-term contract from approximately November through to the end of January. This is a unique opportunity to be part of the By Charlotte brand and contribute to our continued success.

**The Role**

As a By Charlotte Dispatch Assistant, you assist in creating an omnichannel experience by offering care and attention to detail in online and wholesale order processing. You support the By Charlotte business by assisting in picking and packing orders with a personalised and tailored touch that follows the dispatch checklist and brand expectations.

**Key Responsibilities**
- Assist in creating an omni-channel experience that is personalised and true to the By Charlotte brand by following the personalised dispatch procedures and requirements of the business
- Effectively utilise the dispatch platforms to print orders, process labels and pick and pack items accordingly
- Ensure orders are accurately picked and packed with care and attention to detail
- Facilitate meticulous quality control practices across all orders
- Gift wrap and package customer orders with love and care and ensure packaging stations are replenished and full
- Ensure all desks and work stations are clean, tidy and organised at all times
- Assist in general office and merchandise tasks as requested and required

**Our Perks**
- **Generous product discounts for yourself.**:

- **Team bonding events throughout the year.**:

- **Join a highly collaborative and passionate team in a growing business.**:

- **We are passionate about providing equal opportunities in the workplace and are committed to creating and maintaining a culture of collaboration, respect and inclusivity.

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