Desktop Support Technician

5 days ago

Brisbane, Australia Optimum Consulting Group Full time

We are currently seeking a **Desktop Support Technician** to join a National IT Division, based in the Brisbane office on a full-time basis for a large professional services orgnisation. This role gives the opportunity to support the national business with IT hardware deployment, support, and training. You will work within a large IT team nationally and have opportunities to develop your career.

**Key Responsibilities**:

- Monitoring/responding to incoming requests and providing first level IT support to the business, escalating as required
- Providing support to staff in a face to face capacity on the ground and remotely over the phone with support tools such as TeamViewer and Remote Desktop
- Travelling to other offices around Australia, as required
- Configuring and Installing personal computers, mobile devices, software and peripheral equipment
- Policing security in accordance with the national IT procedures and policies
- Adhering to established SLA's with the business and key stakeholders for timely resolution of issue

**About you**:

- 12+ months experience in a similar role
- Experience in a professional services environment an advantage
- Excellent knowledge of the Microsoft desktop environment and Microsoft Office suite
- Exposure to Active Directory and IT ticketing systems (ServiceNow)
- Outstanding skills in troubleshooting, organisational and time management
- A practical fast learner who is open to new challenges
- Ability to work autonomously and in a team
- Willingness to learn and positive can-do attitude
- Excellent communication skills (written and verbal)
- Excellent customer service, especially working with clients face to face

  • Desktop Support Technician L2

    1 week ago

    Brisbane, Australia EIL Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for IT Technician for onsite support services in and...

  • Desktop Support Technician L2

    1 week ago

    Brisbane, Queensland, Australia Eil Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for IT Technician for onsite support services in and...

  • Desktop Support Technician

    2 weeks ago

    Brisbane, Queensland, Australia Rex Technologies Full time

    **Roles & responsibilities**:Desktop Technician will provide day to day localRequired Technical Skills- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.**Functions include**:- Windows 10-11, Microsoft Active...

  • Desktop Services Technician

    5 days ago

    Brisbane, Australia HAYS Full time

    Rapidly growing engineering consultancy seeking a permanent Desktop Technician for their Brisbane office! **Your new company** Hays has exclusively partnered with a thriving consulting and environmental professional services firm who specialise in delivering outstanding environmental solutions to their diverse array of clients. Having found wicked success...

  • Desktop Support Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Total IT Global Full time $60,000 - $80,000 per year

    Desktop Technician will provide day-to-day local\remote desktop support, receive inbound calls, answer questions, troubleshoots and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...

  • Desktop Support Analyst

    2 weeks ago

    Brisbane, Australia SLR Consulting Full time

    **About the business and the role** SLR is an employee-controlled international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With offices across Asia Pacific, Europe, North America and Africa, SLR is one of a very small number of truly international specialist environmental consultancies. - We...

  • Desktop Support Analyst

    1 week ago

    Brisbane, Queensland, Australia Slr Consulting Full time

    **About the business and the role**SLR is an employee-controlled international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With offices across Asia Pacific, Europe, North America and Africa, SLR is one of a very small number of truly international specialist environmental consultancies.- We...

  • Desktop Support

    1 week ago

    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Desktop Support

    7 days ago

    Brisbane, Queensland, Australia Eil Global Full time

    Greetings from EIL Global,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Desktop Euc Technician

    2 weeks ago

    Brisbane, Queensland, Australia Iron Systems Full time

    **Responsibilities**:- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.- Manage IMAC and desk side support services.- Manage hard and soft break fix services for laptops and desktops.- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch...