Desktop Support Technician

2 days ago


Brisbane, Australia Optimum Consulting Group Full time

We are currently seeking a **Desktop Support Technician** to join a National IT Division, based in the Brisbane office on a full-time basis for a large professional services orgnisation. This role gives the opportunity to support the national business with IT hardware deployment, support, and training. You will work within a large IT team nationally and have opportunities to develop your career.

**Key Responsibilities**:

- Monitoring/responding to incoming requests and providing first level IT support to the business, escalating as required
- Providing support to staff in a face to face capacity on the ground and remotely over the phone with support tools such as TeamViewer and Remote Desktop
- Travelling to other offices around Australia, as required
- Configuring and Installing personal computers, mobile devices, software and peripheral equipment
- Policing security in accordance with the national IT procedures and policies
- Adhering to established SLA's with the business and key stakeholders for timely resolution of issue

**About you**:

- 12+ months experience in a similar role
- Experience in a professional services environment an advantage
- Excellent knowledge of the Microsoft desktop environment and Microsoft Office suite
- Exposure to Active Directory and IT ticketing systems (ServiceNow)
- Outstanding skills in troubleshooting, organisational and time management
- A practical fast learner who is open to new challenges
- Ability to work autonomously and in a team
- Willingness to learn and positive can-do attitude
- Excellent communication skills (written and verbal)
- Excellent customer service, especially working with clients face to face



  • Brisbane, Australia Rex Technologies Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...


  • Brisbane, Australia HAYS Full time

    Rapidly growing engineering consultancy seeking a permanent Desktop Technician for their Brisbane office! **Your new company** Hays has exclusively partnered with a thriving consulting and environmental professional services firm who specialise in delivering outstanding environmental solutions to their diverse array of clients. Having found wicked success...


  • Brisbane, Australia SLR Consulting Full time

    **About the business and the role** SLR is an employee-controlled international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With offices across Asia Pacific, Europe, North America and Africa, SLR is one of a very small number of truly international specialist environmental consultancies. - We...

  • Desktop Support

    3 days ago


    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...


  • Brisbane, Australia Entain Full time

    **Hello and Kia Ora!** **Start your game** At Entain Australia & New Zealand, where the customer is at the centre of everything we do, In the role of Desktop Support Technician Level 3, you'll become part of our skilled IT Desktop Support team. Your primary responsibility will be to provide support, ensuring the seamless and efficient functioning of the...


  • Brisbane, Queensland, Australia Total IT Global Full time $60,000 - $90,000 per year

    ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centers. We partner with high-growth enterprises to guide them through complex digital transformations with...


  • Brisbane, Australia Geosyntec Consultants, Inc. Full time

    Geosyntec, a fast-paced and deadline-driven environmental professional services firm is seeking an enthusiastic, independent, resourceful, and experienced **Desktop Support Technician, Level II** to join our growing Information Technology team to ensure company systems and networks are always designed, developed, deployed, and managed with an emphasis on...

  • Desktop Support

    1 day ago


    Brisbane, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...


  • Brisbane, Queensland, Australia EIL Global Full time $60,000 - $90,000 per year

    Key Responsibilities Include:· Provide technical support either by phone, remote access or deskside visits as needed· Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support· Smart Hands and Feet support· Management inventory of new and replacement equipment; and on...

  • Desktop Support

    5 days ago


    Brisbane, Queensland, Australia Randstad Digital Full time $90,000 - $120,000 per year

    We are currently working with a QLD State Government Department to assist in the recruitment of a customer-focused Desktop Support Officer. This role requires expertise in Microsoft 365, Intune App Deployment and a commitment to providing exceptional technical support. Role Overview:The successful contractor will be responsible for the seamless operation,...