
Ict Support Technician
2 days ago
We are seeking a proactive and detail-oriented ICT Support Technician to provide front-line technical support to our staff and systems. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and is passionate about helping users resolve technical issues efficiently.
**Key Responsibilities**:
- Troubleshoot and resolve technical problems related to desktops, laptops, mobile devices, printers, and peripheral equipment.
- Set up and maintain user accounts, permissions, and passwords in accordance with security protocols.
- Support the rollout of new equipment and systems across the organisation.
- Document support requests, issues, and resolutions using a ticketing system.
- Maintain asset registers for IT hardware and software.
- Provide basic training and guidance to staff on the use of ICT systems.
- Escalate complex issues to senior IT staff or external providers when necessary.
**Requirements**:
- Certificate IV or higher in Information Technology or related field.
- 1+ year of experience in an ICT support or helpdesk environment preferred.
- Strong troubleshooting skills and ability to work through problems methodically.
- Knowledge of Windows OS, Microsoft 365, and basic networking concepts.
- Familiarity with remote desktop tools and ticketing systems.
- Excellent communication and interpersonal skills.
- Ability to prioritise tasks and manage time effectively.
**Desirable**:
- Experience with Active Directory, Group Policy, or cloud platforms.
- ITIL Foundation or similar certification.
**Job Types**: Full-time, Permanent
Pay: $70,000.00 - $120,000.00 per year
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location: Hybrid remote in BRISBANE CITY QLD 4000
-
ICT Support Technician
1 week ago
Brisbane, Queensland, Australia Francom Group Full time $75,000 - $85,000 per yearAbout Francom: Francom is a leading financial services organisation committed to delivering exceptional customer service while maintaining the highest compliance standards. Our team lives by our core values; Learning, Integrity, Excellence, Balance and Nurturing (LIEBN) – ensuring we provide trusted solutions to our clients and support to our people. ...
-
Ict Customer Support Officer
1 week ago
Brisbane, Australia Axiom Technologies Full time**About the role** **Education and Experience** Australian qualification or equivalent degree, advanced diploma or diploma**, **Skilled in customer problem resolution and good English-speaking skills required. A minimum of two to three years of relevant experience is required. **Duties to be undertaken as part of this position include**: Proven ICT...
-
Ict Support Technician
2 days ago
Brisbane, Australia Smile IT Full timeFull time position based at our Tingalpa office - Growing and collaborative team - Genuine career development and progression Smile IT is a thriving ICT Solutions Provider and MSP, with a workplace culture and work life balance we are proud of. Our clients range from small, smart businesses to large multinationals. We’ve helped numerous organizations to...
-
Ict Service Desk Technician
1 week ago
Brisbane, Australia CPL - Choice, Passion, Life Full timeWork for an organisation that shares your values. - Passionate about IT and ensuring exceptional service delivery? - Flexible working options available! CPL is a leading provider of disability support services in Queensland and Northern New South Wales. We're on a mission to empower people with disabilities and older Australians to live the life they...
-
City of Brisbane, Australia ARG Workforce Full timeICT Help Desk Technician/ Support Officer We are seeking an ICT Help Desk Technician/ Support Officer for our client in Eagle Farm, Brisbane QLD. The ideal candidate will demonstrate strong and capable leadership qualities, has the ability to resolve all types of customer inquiries providing remote and in-person IT support to users. General Duties...
-
ICT Field Support Officer
2 weeks ago
Brisbane, Queensland, Australia Australian Department of Climate Change, Energy, the Environment and Water Full time $60,000 - $80,000 per yearAPS 5 - $84,794 - $93,020 per annum plus superannuation Information and Communications Technology Division Brisbane, QLD Do you want to love where you work, who you work with and want to contribute to Australia's climate change and energy agenda and help protect Australia's environment and water resources for generations to come? Our ICT staff are...
-
Ict Support Coordinator
4 days ago
Brisbane, Australia Museum Full timeThe ICT Support Coordinator will; - Effectively deal with customer requests through to completion by providing proactive client communications, regular liaison with relevant stakeholders, and the escalation of requests to 3rd level support in accordance with service level thresholds - Participate in, and provide assistance, to project teams and project based...
-
ICT Field Support Officer
2 weeks ago
Brisbane, Queensland, Australia Australian Department of Climate Change, Energy, the Environment and Water Full time $60,000 - $90,000 per yearWho we are The department's ICT Division has spent the last 18-months achieving significant milestones that have kicked off a transformational journey focused on laying the foundation for a technologically advanced, secure, and independent ICT environment that is adaptable, innovative, and capable of supporting the diverse needs of our internal and...
-
Ict Service
1 week ago
Brisbane, Australia Davidson Group Services Full time**Exciting Opportunity in ICT Service & Support!** **Position: ICT Service & Support Officer (6-month Secondment Backfill)** **Location: Tarong Power Station (Nanango, QLD) or Brisbane (Corporate Office)** Join our client, a major player in the utilities sector, and contribute to the success of their ICT team. We are currently seeking a highly skilled and...
-
Aps 5 Ict Support Officer
1 week ago
Brisbane, Australia Department of Veterans' Affairs Full timeSalary Range: $85,503 - $89,106+ Attractive Superannuation - Contact Officer: Kristen Perkins 0429 969 822 **Duties** - Provision of ICT Onsite Support to DVA staff for ICT equipment including surface pros, laptops, telephones, mobile devices, video conferencing, printers, other IT equipment and support for desk relocation - Provision and support of ICT...