Desktop Support

12 hours ago

Brisbane, Australia EIL Global Full time

Greetings from EIL Global,

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local vendors/partners/engineers for onsite support services in and around to assist our clients.

We have below requirement in Brisbane

**Job Type**: Full time 8AM to 5PM - Contract for 1Year

**Responsibilities**:

- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

If you are interested, Please share your updated resume or refer your friends/local vendors

Schedule:

- Day shift
- Monday to Friday

  • Desktop Support

    2 days ago

    Brisbane, Queensland, Australia Randstad Digital Full time $90,000 - $120,000 per year

    We are currently working with a QLD State Government Department to assist in the recruitment of a customer-focused Desktop Support Officer. This role requires expertise in Microsoft 365, Intune App Deployment and a commitment to providing exceptional technical support. Role Overview:The successful contractor will be responsible for the seamless operation,...

  • Desktop Support Officer

    6 days ago

    Brisbane, Australia Communities, Housing and Digital Economy Full time

    **What You will be doing**: - Actively participate in a responsive and effective incident and problem resolution service that will minimise disruptions and meet agreed performance targets for desktop environment/s including peripheral devices. - Maintain high levels of professional communication with customers and management to ensure the provisioning of a...

  • Desktop Support Analyst

    4 hours ago

    Brisbane, Queensland, Australia NT Partners Full time $60,000 - $80,000 per year

    Desktop Support AnalystBrisbane CBD | up to $80k plus super | 5 days on-site We're looking for a hands-on Desktop Support Analyst to provide end user support, maintain IT equipment, and assist with daily technology operations across our client. Key ResponsibilitiesProvide first and second-level support for desktops, laptops, peripherals, telephony, and...

  • Helpdesk / Desktop Support

    6 days ago

    Brisbane, Australia Peoplebank Full time

    $30.95 to $34.68 per hour + super - KM and travel time claimable - Casual contract Our client has an immediate requirement for a Desktop Support / Deployment Engineer. This role will see you immediately join an onsite Desktop Support team based in Brisbane Western Suburbs and provide 1st and 2nd level support. Post the initial engagement there is potential...

  • Desktop Support Analyst

    6 days ago

    Brisbane, Australia SLR Consulting Full time

    **About the business and the role** SLR is an employee-controlled international environmental consultancy with a globally recognised reputation for providing high quality tailored services. With offices across Asia Pacific, Europe, North America and Africa, SLR is one of a very small number of truly international specialist environmental consultancies. - We...

  • Desktop Support Analyst

    4 days ago

    Brisbane, Australia Corrs Chambers Westgarth Full time

    492646 Brisbane Technology Full time VIEW FAVOURITES Join Corrs Chambers Westgarth, Australia's leading independent law firm. An opportunity now exists for a talented Desktop Support Analyst to join our national Technology team, based in our Brisbane office. The Desktop Support Analyst will help meet the firm's goals and objectives through the efficient...

  • Desktop and Network Support Specialist

    4 days ago

    Brisbane, Queensland, Australia EIL Global IT Solutions and Services Full time $45,000 - $65,000 per year

    Company OverviewEIL Global IT Solutions and Services Pvt Ltd, headquartered in Adelaide, Australia, is a leading IT services provider across the Asia Pacific and EMEA regions. We specialize in a wide range of technologies including desktop, server, network, and data center solutions. Job OverviewWe are seeking a Junior Desktop and Network Support Specialist...

  • Desktop Support Officer

    4 days ago

    Brisbane, Australia Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - 5-7 years of Experience in Level...

  • Desktop Support Officer

    2 weeks ago

    Brisbane, Australia Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. IT Skills and Experience 2+ years of Experience in Level 2/3...

  • Desktop Support Engineer

    1 week ago

    Brisbane, Queensland, Australia VIS Global Pty Ltd Full time $90,000 - $120,000 per year

    Role: AUS | Desktop EngineerContract - 45 DaysRole DescriptionThis is a contract role for an Information Technology Support Engineer, located on-site in Brisbane , The IT Support Engineer will be responsible for providing technical support, troubleshooting issues, administering systems, and offering help desk support. The candidate will also maintain and...