Customer Service

2 weeks ago

Carlton, Australia Gowrie Victoria Full time

Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.
- Permanent, full-time role
- Competitive Salary + super + benefits
- Support families within the community through high quality learning and care

**The Role**

Are you a customer focused administrator who enjoys engaging with the community? Are you interested in working for a values-based not-for-profit that positively impacts the education of children? If this sounds like you, then our Enrolments Officer could be just what you’ve been looking for.

**About You**

You are a ‘people person’ who is comfortable interacting with a diverse range of customers and stakeholders. You’ll no doubt have strong administration skills and be committed to providing high-level customer service whilst adopting a continuous improvement approach to your work.

What we’re looking for:

- Knowledge and experience in supporting service enrolments
- Willingness to build relationships with staff, children, and families
- Excellent communication skills, both written and verbal, with the ability to adopt a respectful and inclusive communication style
- Knowledge and experience with Qikkids and/or a CMS (Childcare Management System) is desirable
- Early Childhood Education and Care industry knowledge and experience
- Ability to navigate and understand the National Quality Framework (NQF), National Law and National Regulations and our compliance obligations
- Knowledge and experience across the MS Office suite
- Ability to work as part of a team (immediate team and with others across the organisation) and is a role model for engaging and collaborating with families and colleagues

**About Us**

Operating for over 85 years, Gowrie Victoria is a not-for-profit organisation that provides long day care and kindergarten at six sites across Melbourne. We also have a growing consulting function and an RTO specialising in early learning qualifications.

Our Carlton Learning Precinct service is a strong partnership for the community, connecting families and offering a range of opportunities, programs and services for families.

**What we offer**

As a not-for-profit organisation that puts people first, we’re dedicated to investing in your success offering:

- Professional and career development support
- Paid parental leave and an employee childcare discount of up to 30% off the gap fee
- 17.5% annual leave loading paid in December - when you need it
- Events to recognise the achievements of our team members
- A positive workplace culture and engaged workforce

**Does this role sound like you?**

Simply click the ‘apply’ button and attach your resume and cover letter outlining why you think you would be a good fit for this role. For further information on what’s it’s like to work with us and a position description. Please visit our careers page (gowrievictoria.org.au/careers-hub/)

**Applications will be reviewed as they are submitted, so don’t hesitate to apply**

You must have a legal right to work in Australia and pass an employee Working with Children Check.

  • Customer Service

    2 weeks ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $104,000 - $130,878 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...

  • Customer Service

    2 weeks ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $104,000 - $130,878 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community. Permanent, full-time role Competitive Salary + super + benefits Support...

  • Customer Service Officer

    18 hours ago

    Carlton, Australia IntoWork Australia Full time

    **Location**: - Carlton, Victoria**Category**: - Call Centre and Customer Service **Work type**: - Permanent FindStaff are seeking an experienced Customer Service professional to work with a growing Superannuation company in Carlton. This is a full time, permanent role with a huge focus on growth & development and hybrid working available. **About the...

  • Customer Service Staff

    2 weeks ago

    Carlton, Australia Brunetti Classico Full time

    Brunetti Classico is a Melbourne icon - famous for our cakes, coffee and wonderful hospitality! We have a fantastic opportunity for a person looking for a long-term career opportunity in a full time role. You will need to be available to be on a variable roster, weekdays, weekends and evenings. This is a great opportunity to become a part of our team that...

  • Customer Service Coordinator

    1 week ago

    Carlton, Australia YMCA Recreation Full time

    Develop your career in customer service in this supported leadership role - Role located at Carlton Baths - $61,230 per annum + super | Full-Time - Our Vision is a better tomorrow where all people can belong._ As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun...

  • Customer Service Coordinator

    3 days ago

    Carlton, Australia UniLodge Full time

    Permanent Part Time opportunity - Join our team at **_Essence Hotels Carlton_** - Swanston Street. - Grow your skills and experience with us. UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed...

  • Customer Service Coordinator

    5 days ago

    Carlton, Australia UniLodge Full time

    **Full Time position**: - **Start your career with UniLodge - we encourage internal progression**: - **Based at UniLodge - Melbourne Strata, Carlton VIC** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; it’s a very exciting...

  • Customer Service Manager

    5 days ago

    Carlton, Australia UniLodge Full time

    **Permanent full-time position**: - **Based at UniLodge Melbourne Strata, Carlton VIC**: - **Great team and work culture** UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our...

  • Customer Service Consultant

    3 days ago

    Carlton, Victoria, Australia A.P. Moller - Maersk Full time $80,000 - $120,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...

  • Customer Service Agent

    1 week ago

    Carlton, Australia Prism Group Full time

    Prism Group is Australia’s fastest growing sales and marketing company we are always looking for exceptional customer service and sales professionals to join our motivated and hard-working teams across Australia. Working with us typically results in long tenure and creates opportunities for development and promotion from within. **Prism Group understands...