Customer Service

8 hours ago

Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year
Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.
  • Permanent, full-time role
  • Competitive Salary + super + benefits
  • Support families within the community through high quality learning and care
The Role
Are you a customer focused administrator who enjoys engaging with the community? Are you interested in working for a values-based not-for-profit that positively impacts the education of children? If this sounds like you, then our Enrolments Officer could be just what you've been looking for.

Based in one of Melbourne's first integrated learning centre, you'll play an integral role in our enrolments process end-to-end, where you'll respond to queries, process applications, ensure data is accurate in our systems and work with our marketing team to maximise the interest and uptake of our service offerings.

About You
You are a 'people person' who is comfortable interacting with a diverse range of customers and stakeholders. You'll no doubt have strong administration skills and be committed to providing high-level customer service whilst adopting a continuous improvement approach to your work.

What we're looking for:

• Knowledge and experience in supporting service enrolments

• Willingness to build relationships with staff, children, and families

• Excellent communication skills, both written and verbal, with the ability to adopt a respectful and inclusive communication style

• Knowledge and experience with Qikkids and/or a CMS (Childcare Management System) is desirable

• Early Childhood Education and Care industry knowledge and experience

• Ability to navigate and understand the National Quality Framework (NQF), National Law and National Regulations and our compliance obligations

• Knowledge and experience across the MS Office suite

• Ability to work as part of a team (immediate team and with others across the organisation) and is a role model for engaging and collaborating with families and colleagues

About Us
Operating for over 85 years, Gowrie Victoria is a not-for-profit organisation that provides long day care and kindergarten at six sites across Melbourne. We also have a growing consulting function and an RTO specialising in early learning qualifications.

Our Carlton Learning Precinct service is a strong partnership for the community, connecting families and offering a range of opportunities, programs and services for families.

What we offer
As a not-for-profit organisation that puts people first, we're dedicated to investing in your success offering:

• Professional and career development support

• Paid parental leave and an employee childcare discount of up to 30% off the gap fee

• 17.5% annual leave loading paid in December – when you need it

• Events to recognise the achievements of our team members

• A positive workplace culture and engaged workforce

Does this role sound like you?
Simply click the 'I'm Interested' button and attach your resume and cover letter outlining why you think you would be a good fit for this role. Please read the position description to understand the requirements of the role.

Applications will be reviewed as they are submitted, so don't hesitate to apply

Gowrie Victoria is a equal opportunity employer and child safe organisation that is committed to the Victorian Child Safe Standards. You can read more at

You must have a legal right to work in Australia and pass an employee Working with Children Check.

  • Customer Service

    2 weeks ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...

  • Customer Service

    7 hours ago

    Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $90,000 per year

    Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...

  • Customer Service Consultant

    2 weeks ago

    Carlton, Victoria, Australia A.P. Moller - Maersk Full time $60,000 - $90,000 per year

    Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...

  • Customer Service Manager

    2 weeks ago

    Carlton, Victoria, Australia UniLodge Full time $90,000 - $120,000 per year

    Join our property at College Square on SwanstonDrive an outstanding resident experience and contribute to our great culturePermanent Full Time - 38 hours across a Monday to Friday rosterAt UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student...

  • Customer Service – Inbound Call Centre

    2 weeks ago

    Carlton, Victoria, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Full-time role in a fast-paced dispatch teamWork with a leading Australian construction supplierNo night shifts + full training providedWe are seeking experienced customer service professionals with a background in construction, logistics, or manufacturing to come on board.If you're confident on the phones, love fast-paced environments, and know your way...

  • Customer Operations Manager

    6 days ago

    Carlton, Victoria, Australia Atturra Full time $80,000 - $120,000 per year

    What You'll Be DoingThis role is responsible for owning the customer journey and service outcomes forour client's network and network operations services. Acting as the trusted interface between the customer and technical delivery teams, you ensure service quality, operational stability, and alignment of network performance with business objectives.The...

  • Customer Advocacy Specialist

    4 days ago

    Carlton, Victoria, Australia Vocus Full time $60,000 - $90,000 per year

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join usThe...

  • Customer Lifecycle Campaign Manager

    4 days ago

    Carlton, Victoria, Australia Vocus Full time $100,000 - $150,000 per year

    Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join usThe...

  • Project Services Manager

    6 hours ago

    Carlton, Victoria, Australia City of Melbourne Full time

    SynopsisNewly created role, 2 year max-term opportunitySpearhead the success of our program & project deliveryClassification 7 - $140,947 -$158,633 + superannuationAbout The RoleWe are looking for a Project Services Manager to spearhead the success of our program & project delivery, business analysis, testing and project management practices within the...

  • Australian Operations Manager

    7 days ago

    Carlton, Victoria, Australia Atturra Full time $120,000 - $180,000 per year

    What You'll Be DoingThis role is responsible for owning the customer journey and service outcomes for Bapcor's network and network operations services. Acting as the trusted interface between the customer and technical delivery teams, you ensure service quality, operational stability, and alignment of network performance with business objectives.The position...