Change Manager

**Our Exciting Opportunity**:
The Change Manager is part of the Performance Support team within Ericsson Construction. This role provides leadership and engagement across the ECON business and into its internal and external partners, working collaboratively to:

- Scope and implement business improvements
- Design and manage training programs
- Manage changes into the ECON business
- Produce and maintain support, training and reference content for internal and external audiences.

Successful execution of this role will ensure that ECON capability, performance, quality and continuous improvement goals are met.

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**In this role, you would**:

- Own and deliver a portfolio of business improvement initiatives from identification, problem definition and analysis through to solution design, implementation and evaluation.
- Own and deliver a portfolio of training and development programs through the full life cycle of requirements, solution design, planning and logistics, content development, delivery management / support and program closure.
- Own and deliver a portfolio of change initiatives from design to execution and evaluation, encompassing (as required) stakeholder engagement, campaign planning, asset creation, digital communications, preparation and delivery of briefings, and learning event planning and facilitation.
- Develop and maintain performance support content, communications and other information resources (e.g. comms, online content, documents, quick reference guides, online and ILT training content) to support operational and project requirements.

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- Excellent written and verbal communication skills and presentation skills
- Excellent leadership and group facilitation skills to drive a team towards an outcome (e.g. planning, progress tracking, requirements elicitation)
- Proven ability to engage, influence, mobilise, and secure the support of internal and external stakeholders at all organisational levels
- Project planning and management skills (including scheduling, dependency management, risks and issues management, scope management, stakeholder management, project communications and management reporting)

**Skills and experience in the following areas**:

- Business process design
- Change planning and implementation
- Training program design and delivery management
- Training and assessment development and facilitation
- Technical communication
- Business requirements analysis, capture and management
- Graphic design and digital media skills

**One or more of the following certifications**:

- Lean Six Sigma certification
- ProSci / ADKAR certification or an industry-recognised equivalent
- Cert 4 Workplace Training and Assessment
- PMP or another industry-recognised project management qualification

**Why Join Ericsson?**

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

**What Happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

We are proud to announce at Ericsson Australia, our employees have once again voted us as a Great Place to Work® and we have been officially Certified in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.

**Ericsson Australia Employee Benefits**
- Wellness: Ericsson Australia offers a variety of programs crafted to support your physical and emotional wellbeing
- Paid Time Off: We encourage all employees to switch off to recuperate and recharge through paid time off.
- Work Conditions: Looking to find better work / life balance? Speak to us about flexible work arrangements**:

- Employee Discounts: We offer employees access to discounted health insurance, groceries and entertainment through our partner providers.
- Employee Development: Working at Ericsson gives you access to Degreed, an integrated learning platform where you can learn, upskill, develop and measure your skills.
- Awards: Ericsson values dedication, and we regularly recognize employee commitment through award programs i.e. service awards and peer recognition