Change Manager

3 days ago


Docklands VIC, Australia MUFG Full time $80,000 - $120,000 per year

At MUFG Pension & Market Services, Retirement Solutions business, we are committed to delivering innovative, client-focused solutions that shape the future of financial services. Our Change Management team plays a critical role in enabling business transformation by supporting portfolios to maximise efficiency, drive business readiness, and ensure the realisation of strategic benefits.

We're now seeking a Change Manager to join our growing team. Reporting to the Portfolio Manager, this role will design and deliver strategic change initiatives, ensuring seamless adoption across stakeholders and embedding sustainable ways of working.

  • 12 months Fixed term contract role
  • Location Flexible - Based in Parramatta or Melbourne CBD

In this role you will be accountable to:

  • Establish and maintain a robust change management capability aligned to project delivery.
  • Develop and deliver change management artefacts tailored to varied levels of business impact.
  • Partner with stakeholders to assess impacts, design communication plans, and embed business readiness.
  • Create and facilitate communication and training programs that engage stakeholders effectively.
  • Track, measure, and report on change outcomes and benefit realisation.
  • Engage business readiness to help manage and deliver the change management program within agreed timelines and to help measure success
  • Provide regular updates to the Portfolio Manager and support prioritisation of the change pipeline.
  • Reporting – provide enterprise and client reporting within a regular and agreed timeframe
  • Represent MUFG Retirement solutions business in client, external, and industry forums with professionalism and credibility.
    Foster a culture of continuous improvement, risk awareness, and high performance.

What you'll bring to be sucessful in the role:

  • Minimum 5 years' experience as a Change Manager in project-based environments.
  • Previous experience gained across Data Compliance / Regulatory Awareness would be advantageous: (relevant data protection laws and regulations (e.g., APRA CPS230, APPs, GDPR, CCPA, etc).
  • Strong background in delivering benefit realisation strategies.
  • Skilled in applying change delivery approaches across agile and waterfall projects.
  • Proven stakeholder engagement and facilitation experience.
  • Excellent written and verbal communication skills.
  • Strong analytical, organisational, and problem-solving ability with exceptional attention to detail.
  • Commercially minded, risk aware, and outcomes focused.
  • High motivation, initiative, and a proactive approach to driving results.
  • Knowledge of company's core services or the financial services sector is highly regarded.
    Ability to work across MUFG organisational boundaries and build strong working relationships with key stakeholders to deliver required outcomes

Some of our Employment Benefits

  • FlexiWorks – enabling our employees to work in the office and at home
  • Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
  • Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose.
  • Talent Referral Program
  • Salary Sacrificing via Superannuation
  • Employee Assistance Program
  • Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
  • Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
    Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Retirement Solutions division combines its proprietary technology, process and people to deliver a comprehensive financial data solution to its superannuation clients. We support clients across all superannuation fund sectors including government, industry, retail and corporate.

By accompanying our core member and employer administration with a full range of value-added services, we offer the most comprehensive superannuation administration solution on the market. The scale, adaptability and ease of use of our proprietary systems, in conjunction with our integrated analytics offering, allow us to innovate and grow with the needs of our clients.

MUFG Pension & Market Services is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.


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