Junior Sales Assistant and Customer Service Representative
2 weeks ago
Osawa Enterprises is the most leading Asian wagyu wholesaler in Sydney. We pride ourselves on delivering exxceptional customer experiences and innovative solutions to our customers, Join our friendly and supportive team, where your contributions will make a difference.
OUR MAIN CUSTOMERS ARE CHINESE/KOREAN/JAPANESE, IF YOU ARE DIFFERENT NATIONALITIES, YOUR CHANCE TO GET THIS POSITION IS A LOT LESS. WE FOCUS ONLY ON THOSE NATIONALITIES AT THE MOMENT.
Job Summary
We are seeking an enthusiastic and motivated Junior Sales Assistant and Customer Service Representative to join our team. In this role, you will support the sales team,assist customers with inquiries, help date entry, help order picking, and ensure smooth daily operations. This is an excellent opportunity for someone looking to grow their career in sales and CS.
Key Responsibilities
Greet and assist customers in a friendly and professional manner, both in person and online.
Support the sales team in maintaining and updating customer database/FreshO/MYOB and sales record.
Handle cusotmer compalints and resolve issues promptly to ensure customer satisfaction.
Assist with inventory management, restocking, order picking, and organizing displays.
Provide input on improving sales strategies and customer service practices.
Collaborate with team members to meet and exceed sales targets.
Stay updated on company products, services, and promotions.
**Requirements**:
Excellent comunication and interpersonal skills.
Basic computer skills and familiarity with CRM software.
Strong organizational and multitasking abilities.
Positive attitude, willingness to learn, and team-oriented mindset.
Previous experience in sales or customer service is an advantage but not required.
We will provide enough training until you feel confortable to stay. We have full of young people in the workplace. There is some physical work involved in the moring but not too much.
Thank you.
**Job Types**: Full-time, Casual
Pay: From $60,000.00 per year
**Benefits**:
- Employee discount
Schedule:
- 8 hour shift
Supplementary Pay:
- Bonus
- Commission
- Performance bonus
Ability to commute/relocate:
- Dandenong VIC 3175: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Sales and customer service: 1 year (required)
**Language**:
- Chinese (required)
Licence/Certification:
- VIC driver licence with your own vehicle (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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