Customer Service Representative

4 days ago


Dandenong, Australia Glass Outlet Full time

Glass Outlet is a leading wholesale supplier of fencing, balustrade and showerscreen products to the trade only. Our distribution facility is located at **Dandenong South**. Other depots are located in Derrimut, QLD, SA, NSW and WA. **We are seeking a dynamic person with strong customer service skills to join our fast paced Dandenong South distribution cente**r. This is a key role where you will work side by side with existing customer service / trade sales team members. You will be supported by a dedicated accounts and sales team in addition to a strong warehouse network. **Duties include**: - Face to face counter sales to our wholesale customers with a view to outstanding customer service - Assisting with phone enquiries for sales and product information - Communicating to customers new product releases - Responding to customer service matters and feedback - Generating quotes, sales orders and invoices - Processing payments (cash receipts, eftpos/credit cards etc) - General administration as required **Skills required**: - Excellent time management - Experience with software packages which relate to goods in/goods out - Prior experience in the building industry with a basic knowledge of glass, aluminium etc is ideal but not essential - Excellent communication - verbal and written - Ability to problem solve - Strong attention to detail and a "can do attitude" - Enjoy working in a team environment Prior experience in trade sales will be highly regarded. This is a permanent, full time position ideal for a person offering an immediate start with full training provided. If you are looking for genuinely rewarding work in a medium size friendly workplace within an industry leading company, we would love to hear from you. In return we offer a positive environment in a modern office/warehouse with the latest computer equipment and hours of 7.30am to 3.30pm (Monday to Friday). An attractive salary structure is offered having regard to experience. Schedule: - 8 hour shift



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