Customer Service Specialist

2 days ago

West Lakes, Australia Westpac Group Full time

Permanent position with BankSA at our West Lakes branch
- Full-time position (38 hours per week)
- Customer service role working with the local community

**How will I help?
- Key responsibilities will consist of: _
- Reaching out to customers both in-branch and over the phone, connecting them to the right products as you provide expert financial advice and seamless service.
- Building rock-solid relationships, you’ll make it clear you understand what our customers need today - and what their plans are for tomorrow.
- Take full ownership of customer requests and proactively follow up agreed actions
- Keep up to date with new banking products and services; their features, benefits and how these can be best offered to existing and potential customers
- Educating customers on new technologies and tools that will enhance their banking experience
- Comply with established bank and external policies and procedures to ensure the confidentiality and security of bank and client assets and information

**What’s in it for me?**

We want you to love what you do, and where you do it. You’ll be in a great position to grow your career and receive access to a wide range of online learning, training, and career planning tools. You’ll have access to some of the best banking, wealth and insurance benefits available, and you can even take paid volunteer leave or secondments as well.

Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

**What’s it like to work there?**

Although we're a proud part of the Westpac Group, BankSA is a distinctive brand in its own right, with its own unique culture. We're locals who love supporting locals, and we're passionate about helping all South Australian’s reach their full potential. As an equal opportunity employer, we're proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

The health and wellbeing of our employees is our priority and we will ensure that physical distancing requirements are met in all our workplaces as long as required.

  • Customer Service Specialist

    3 days ago

    North Lakes, Australia Great Southern Bank Full time

    **More about the role** Our Customer Service Specialist **(Personal Lender)** role is pivotal to supporting our purpose. Based in our **North Lakes** branch, you will provide support and serve the local community as the first point of contact for our retail customers and their banking needs. You'll be challenging yourself every day to deliver sales and...

  • Customer Service Specialist

    1 week ago

    West Perth, Australia Metso Outotec Full time

    Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey...

  • Customer Service Officer

    3 days ago

    Mayfield West, Australia Service Stream Full time

    Primary Location Mayfield West, NSW Job Description Summary Service Stream’s Utilities division are currently seeking a Customer Service Officer to join our growing company. About the Role About the Opportunity Service Stream’s Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be...

  • Customer Service Representative

    1 week ago

    West Lakes, Australia PTC Phone Tech & Comm Full time

    **About Us** Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not...

  • Customer Service Specialist

    1 week ago

    North Lakes, Australia Great Southern Bank Full time

    **You’ll make an impact by**: - Helping customer meet their financial goals through our great value savings, insurance and personal lending products - Deliver sales and lending results - Supporting our purpose of helping every Australian own their own home. **Do things differently with us** **To succeed in this role, you will enjoy**: - Learning new...

  • Customer Care Coordinator West Lakes

    3 days ago

    West Lakes, Australia WS Audiology APAC Full time

    WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Part of WSAudiology group, **Bloom Hearing Specialists** operates a global network of hearing stores equipped with the latest...

  • Customer Care Specialist

    1 week ago

    West Footscray, Victoria, Australia Central Cleaning Supplies (Aust) Pty Ltd Full time $60,000 - $80,000 per year

    About us:Central Cleaning Supplies (CCS) is one of the Australia's largest distributors of Cleaning Materials, Chemicals, Hygiene Solutions and Equipment. For over 30 years, CCS has provided an extensive range of innovative products and services catering for the Professional, Commercial, Industrial and Domestic cleaning industry.About this Opportunity :Are...

  • Customer Solutions Specialist

    1 week ago

    North Lakes, Queensland, Australia ARMA Group Holdings Pty Ltd Full time $45,000 - $60,000 per year

    Join ARMA as a Customer Solution Specialist – No Experience NecessaryNorth Lakes, QLD | Full-Time | Entry-Level FriendlyLooking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia's biggest brands resolve debt with empathy and innovation. What You'll Be Doing:Handling inbound &...

  • Customer Relationship Specialist

    1 week ago

    West End, Queensland, Australia BOQ Group Full time $60,000 - $90,000 per year

    About The Role Join Our Team as a Customer Relationship Specialist – West EndAs a Customer Relationship Specialist, you'll be the welcoming face of BOQ in our West End branch.In this role, you'll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers financial needs.You'll...

  • Customer Service Representative

    3 days ago

    Para Hills West, Australia MIDAS SERVICE CENTRE Full time

    **About the role** As a Service Advisor at Midas Para hills, you will play a vital role in delivering customer service excellence to our valued customers when they bring their vehicles in for Servicing, Diagnostic and Warranty repairs. You will be organizing service bookings and liaising with customers, while working closely with the workshop and parts...