
Customer Solutions Specialist
14 hours ago
Join ARMA as a Customer Solution Specialist – No Experience Necessary
North Lakes, QLD | Full-Time | Entry-Level Friendly
Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia's biggest brands resolve debt with empathy and innovation.
What You'll Be Doing:
Handling inbound & outbound calls with care and professionalism
Supporting customers facing financial hardship
Negotiating fair, compliant payment solutions
Resolving account issues and overcoming objections
Hitting KPIs while living ARMA's Core Values
What You'll Need:
Strong communication skills (verbal & written)
Confident with Microsoft Office & quick to learn systems
Empathy, resilience & emotional intelligence
Great time management and attention to detail
Customer service experience is great, but not essential
Why ARMA?:
Full training and clear career pathways
Incentives and bonus rewards
Wellness support via Employee Assistance Program
A high-performing, supportive team culture
Be part of a fast-growing, ASX-listed national brand
ARMA Welcomes Diversity
We're proud to be an equal opportunity employer, embracing diversity across gender, culture, disability, and identity. If you meet the criteria, we want to hear from you.
Apply Now
Send your resume and cover letter to:
Applicants must have valid Australian work rights
Police check required for successful candidates
Start your career with purpose — join the ARMA family today.
-
Customer Solutions Specialist
4 days ago
Springfield Lakes, Queensland, Australia Probe CX Full time $60,000 - $80,000 per yearAt Probe CX, we're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better...
-
Intake Specialist
4 weeks ago
North Lakes, Queensland, Australia Better Rehab Full timeJoin to apply for the Intake Specialist role at Better RehabAt Better Rehab, we started with one goal: to provide better Allied Health services for people living with a disability. Fast forward and we've grown into a leading National Allied Health provider, making a real impact every day Your work as an Intake Specialist directly impacts our participants'...
-
Intake Specialist
4 weeks ago
North Lakes, Queensland, Australia Better Rehab Full timeJoin to apply for the Intake Specialist role at Better Rehab At Better Rehab, we started with one goal: to provide better Allied Health services for people living with a disability. Fast forward and we've grown into a leading National Allied Health provider, making a real impact every day Your work as an Intake Specialist directly impacts our...
-
Home Loan Support Specialist
1 week ago
North Lakes, Queensland, Australia Brokr. Full time $90,000 - $120,000 per yearJoin the Brokr. Team as a Home Loan Support SpecialistAt Brokr, we're more than brokers — we're problem solvers who love making an impact on families and businesses across Brisbane. We're looking for a Home Loan Support Specialist to join our team and play a key role in delivering tailored lending solutions while ensuring our clients have a seamless and...
-
Unit Facility Management Specialist
2 days ago
North Lakes, Queensland, Australia IKEA Full time $60,000 - $90,000 per yearJob ID: 305375Date posted: 28/08/2025Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...
-
Part Time Customer Service
3 weeks ago
North Lakes, Queensland, Australia Telstra Part timeOverviewTelstra North Lakes, Queensland, Australia. Part Time Customer Service & Sales Consultant NORTH LAKES role at Telstra.What we offerTeam performance-related commission, with your first 2 months guaranteed, while you're getting up and running30% off Telstra servicesContinuous training from management, to keep enhancing your skills and helping you...
-
Part Time Customer Service
3 weeks ago
North Lakes, Queensland, Australia Telstra Part timeOverviewTelstra North Lakes, Queensland, Australia. Part Time Customer Service & Sales Consultant NORTH LAKES role at Telstra.What we offerTeam performance-related commission, with your first 2 months guaranteed, while you're getting up and running30% off Telstra servicesContinuous training from management, to keep enhancing your skills and helping you...
-
Customer Service Officer
4 days ago
North Lakes, Queensland, Australia Auto & General Holdings Full time $60,000 - $80,000 per yearPurpose of the Role: To deliver excellence in customer service delivery and effectively, accurately and apply key controls to all drive vehicle repairs, focusing on the General Insurance Code of Practice (GICOP) contact timeframes. Responsible for delivering optimal levels of customer service performance, application of controls and the best practice process...
-
North Lakes, Queensland, Australia Auto & General Insurance Full time $120,000 - $180,000 per yearAbout the RoleThe Customer Experience Manager (High Care & Complaints) is responsible for leading and optimising Home Claims & Assessing's approach to managing vulnerable and high risk customers, escalated issues, and formal complaints. This role ensures that customers requiring high levels of care or resolution for grievances receive exceptional service,...
-
Casual Sales Assistant
3 weeks ago
North Lakes, Queensland, Australia Angus & Coote Pty Full timeOverviewAngus & Coote North Lakes, SH 1166 WESTFIELD NORTH LAKES, North Lakes, Queensland, AustraliaAustralia's largest family-owned jewellery retailer since 1895.Join a collaborative team to support your career development.Generous staff discounts across our range of products.We are respected, luxurious and dazzlingDo you enjoy talking to people? Are you...