Sales Manager- Service

**At KONE, you'll find innovation that goes somewhere.**

We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

**The future of work is flexibility.**

**Our work will take you in different directions.**

We’re looking for a **Sales Manager **to join our High performing **Service & Modernisation Sales **team in **Melbourne.**

In this position as the **Sales Manager **, you will set short term and long-term sales and customer relationships targets aligned with the unit’s overall sales targets.

He/she leads the Sales and Account Management team and the Sales process to achieve the sales targets by coaching and developing the sales team.

**What will you be doing?**

**Customer Relationship Management**
- Proactively develop customer relationships and have a connection with people in the business
- Ensures development of customer relationships, profitability, customer loyalty & satisfaction
- Approves and follows up customer plans for strategic customers in his/her area
- Identifies and builds relationships to key decision makers, potential new targets and influencers
- Develop and build the team’s skill set to ensure they are meeting sales targets and margins are within KONE guidelines
- Overview complex tenders prior to submission
- Lead a team of motivated and driven sales professionals
- Understand customer needs and requirements to capitalise on all lead opportunities, orders and contracts
- Ensure your team are meeting sales targets and ensure margins are within KONE guidelines
- Build key relationships and drive alignment with internal stakeholders
- Weekly/Monthly reporting and forecasting
- Estimating, tendering and quoting small and large project submissions and actively following up

**Leadership / People management**
- Leads and develops the competences of the sales team with a coaching mindset
- Ensures adequate resources to achieve the short
- and long-term targets
- Develops the competences of the sales team
- Selects /appoints local team members to manage the strategic customer relationships

**What are we looking for?**
- Relevant tertiary qualifications and demonstrated experience in Construction or Property Industry is highly desirable
- Demonstrated sales management experience, within a fast-paced commercial environment.
- Ability to engage stakeholders with Strong Communication skills
- A resilient and persevering approach with high emotional intelligence
- Valid Australian driver’s license
- Ensures development of customer relationships, profitability, customer loyalty and satisfaction
- Excellent communication, presentation and negotiation skills
- A data driven mindset
- Strong experience with reporting, forecasting and pricing
- Demonstrated sales management experience, within a fast-paced commercial environment
- Ensures development of customer relationships, profitability, customer loyalty and satisfaction
- Previous experience building a high performing sale culture
- Highly motivated with ability to lead, engage and mentor a team - a people first mentality

**_What do we offer? _**
- **Great benefits and remuneration - Base + car allowance+ bonus**:

- **Work with industry-leading products and technology**:

- **Career progression opportunities within a global organisation**

**There’s so much more to KONE than you may realise.**
- Enjoy career progression opportunities within a global organisation
- Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work
- Grow with comprehensive learning and development programs covering a wide range of professional skills
- Join a global organisation with a strong focus on training, safety and quality
- Excellent culture and supportive team

This role is being sourced directly by KONE. We respectfully request no agency approaches.

KONE is an equal opportunity employer who supports inclusive, flexible, and accessible working arrangements for all. This includes persons with disabilities, culturally, religiously, and linguistically diverse people, diverse age groups, diverse sexual orientation, and gender.

We are committed to working in partnership with and support Aboriginal and Torres Strait Islander peoples and organisations by recognising and respecting the diversity of cultures, identity, heritage, languages, and social and spiritual systems practiced.
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each oth