Service Advisor

3 days ago

Melbourne, Australia Inchcape Full time

**About Us**

**What’s the opportunity?**

Our **Subaru **service centre based at Essendon is seeking an experienced **Service Advisor** to join our highly successful team.

This role will be responsible for assisting and supporting the Service Manager to drive and maximise productivity, efficiency and profitability through providing quality workmanship and the highest levels of customer satisfaction.

**Duties include**:

- Review completed repair order
- Process customer payments
- Ensure all daily transaction paperwork is completed including repair orders
- Generate and monitor the daily run sheets
- Develop and maintain effective customer relationships including delivering on promises
- Arrange and own the service loan vehicle process for customers
- Coordinate service bookings
- Ensure the service centre & parts display areas are presentable at all times

**About You**:

- Previous experience and demonstrated success in a Service Advisor role
- Experience with leading a small team
- Highly developed customer service skills including ability to confidently resolve conflict
- Confident written and verbal communication
- Well organised and efficient with high attention to detail
- A high level of professionalism
- Current Driver's licence and clean driving record

**Why should you join us?**
- Enjoy more time doing that you love with **additional days off** including an annual Wellbeing Leave and annual Volunteering Leave each year.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Please visit our website to discover more about our workplace culture.

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