Customer Service Representative

2 weeks ago

Adelaide CBD, Australia TSA Group Full time

Company Description

Are you looking for a fast paced, financially rewarding, and competitive environment?

If the answer is yes, then read on, this could be your next step in your career

At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations.

**Job Description**:
**What is in it for you?**
- Chose to work or 9 or 10 day fortnight *
- Work in office for the first 3 months, then move to work from home 2 days per week *
- Internal career progression
- 5 weeks of full paid training
- Salary increase of $2000*
- Monthly commission structure
- A supportive and vibrant culture
- _Applicable upon 3 month review_

**You describe yourself as** - someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.

**What will a normal day look like?**

You will answer inbound calls from Telstra customers and will build rapport and provide outstanding customer service solutions.You will also be required to:

- Navigate through multiple systems whilst maintaining customer engagement on the phone
- Answer incoming calls
- Confidently handle technology faults, complaints and trouble-shooting issues

**About you**

This is a full time role with no flexibility. The hours are Monday - Friday between 7.30am - 6.30pm and shifts are 7.6 hours.

**Must live within reasonable distance to Adelaide CBD**

In response to mandated government guidelines, for all employees to be working in office, applicants must be fully vaccinated by day of commencement.

Additional Information
**Want to know more? Check out our social media pages**:

- Instagram: tsa_group_

  • Customer Service Representative

    1 week ago

    Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in Angaston. They are seeking an experienced customer service representative with experience in the wine service industry. **What the role entails**: - Liaising with clients to ensure their wine progress o bottling is scheduled within the specified quality criteria - Being the first point of...

  • Customer Service Representative

    2 weeks ago

    Adelaide CBD, Australia TSA Group Full time

    Company Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...

  • IT Customer Service Representative

    3 days ago

    Adelaide CBD, Australia Centacare Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...

  • IT Customer Service Representative

    3 days ago

    Adelaide CBD, Australia Centacare Catholic Family Services Full time

    **A newly created role offering top-notch customer service to end users of IT and audio visual equipment.** **The Role** IT Business Services looks after everything IT for Centacare. The IT Customer Service Representative assists Centacare workers in their use of end user IT equipment, printers, and meeting room audio visual equipment. See attached...

  • Customer Service Representative

    3 days ago

    Adelaide CBD, Australia Career Boss Full time

    Our valued client operates a modern contract bottling facility in the Ottoway. They are seeking an experienced customer service representative to join their production department. **What the role entails**: - Create Products adhering to the standard coding conventions - Generate MOR’s (Manufacturing Order Requests) and BOM’s (Bill of Materials)...

  • Customer Service Representative

    6 days ago

    Adelaide, South Australia beBeeCustomerService Full time $69,012 - $84,336

    Customer Service RepresentativeAs a Customer Service Representative, you will play a vital role in delivering exceptional customer experiences and ensuring the satisfaction of our valued customers. Your primary responsibility will be to engage with customers through various channels, providing timely and effective solutions to their queries and concerns.

  • Customer Service Representative

    5 days ago

    Adelaide, South Australia beBeeCustomerSupport Full time $80,000 - $120,000

    About This RoleWe are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing timely and helpful support to customers through various communication channels.This is an excellent opportunity to develop your customer service skills and work in a fast-paced environment. You will...

  • Customer Service Representative

    3 days ago

    Adelaide, South Australia beBeeCustomer Full time $50,000 - $65,000

    ">Customer Service RepresentativeWe strive to create unforgettable vacation experiences for our guests. As a Customer Service Representative, you will play a vital role in delivering exceptional customer service and ensuring seamless interactions.">About the RoleThis dynamic position involves providing top-notch support to restaurant patrons, prioritizing...

  • Customer Service Representative

    1 week ago

    Adelaide, South Australia Chandler Macleod Full time

    Chandler Macleod is currently seeking a Customer Service Representative to join our client's team in Keswick for 6 months. As a Customer Service Representative, you will be responsible for managing and resolving complaints and enquiries for all SA Power Networks business units. You will work closely with Team Leaders to promote a customer service culture and...

  • Customer Service Representative

    5 days ago

    Adelaide, South Australia beBeefashion Full time $40,000 - $55,000

    Customer Service RepresentativeWe are seeking a skilled and experienced Customer Service Representative to join our team. As a key member of our sales team, you will play a vital role in delivering an exceptional customer experience.This is a challenging yet rewarding opportunity for those who are passionate about fashion and customer service. If you have a...