Customer Service and Sales
6 days ago
Company Description
TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane.
This is an exciting opportunity to represent Australia's largest telecommunications company, you will answer calls from everyday Aussies, calling through with enquiries for new and existing Telstra services and products.
**Job Description**:
**What it means to be apart of our team**:
- ** Fully paid comprehensive training**: We will take you through our 5 week training period, where we teach you everything from Telstra products, customer handling and sales techniques
- ** WFH Options**: After you've practised what we teach, you can work from home 2 days per week
- ** Uncapped Commissions**: You perform
- we pay, earning fortnightly commissions. On track earnings will have you earning over $80,000 per year
- ** Internal Career Progression**: Be supported by our development programs, providing you the opportunity to grow and progress within our business
- ** Be apart of the TSA Way**:You'll be rewarded, recognised and apart of a business that knows how to have fun Play ping pong on your lunch break, attend team events, work amongst like-minded people where you're guaranteed to make great mates
**What you'll do**:
- Answer inbound calls, engage with customers by asking questions regarding their enquiry, assisting them in finding a resolution
- Provide expert advice on Telstra products and services that best suit their needs and lifestyle
- Provide empathy and understanding to your customers through effective communication skills
- Take ownership, withhold confidence in your ability to de-escalate any customer grievances
- Be available when our customers need us, flex to the hours that are required
**Qualifications**:
**What makes you perfect for this role**:
- Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat
- Open to learning new skills, implementing them and celebrating your wins
- Withhold resilience, and mechanisms to allow you to perform at your best
- Strong multi-tasking skills, ability to easily navigate computer systems
- You have a solution based mind-set, always ready to resolve a problem
- Have a fixed internet connection and suitable work from home set-up
- Availability to work Monday - Saturday, between 7.30am - 6.30pm (penalty rates apply)
Additional Information
**Want to know more? Check out our social media pages**:
- Instagram: tsa_group_
-
Customer Service Lead
3 days ago
Adelaide CBD, Australia Detmold Group Full timeThe Detmold Group is a family-owned and operated global business, partnering with some of the world’s largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we...
-
Customer Service and Sales
4 days ago
Adelaide CBD, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Service and Sales
4 days ago
Adelaide CBD, Australia TSA Group Full timeCompany Description At TSA Group, we’ve been providing customer experience solutions to some of Australia’s biggest brands for 25 years, managing their contact centre operations. TSA have partnered with Telstra for over 25 years, they are an iconic Australian brand with a global footprint. Telstra are all about providing the best experience and...
-
Customer Service Supervisor
2 weeks ago
Adelaide CBD, Australia HERTZ Full time_Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today._ - To continue our success in the future of...
-
Customer Service Attendant
2 weeks ago
Adelaide CBD, Australia Compass Group Full timeESS is the market leading support services division of Compass Group, providing multi-service capability to major companies operating in the oil and gas, mining and construction industries and to the defence sector. _ **The Position** We currently have an exciting new opportunity for a Customer Service Attendant to join our remote teams working at the...
-
Customer Service Specialist
4 days ago
Adelaide CBD, Australia Allianz Australia Full timeClub Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz, you’re part of a strong global insurer, helping to protect over 3 million Australians. You’ll have opportunities to grow and drive your career your way and you’ll get the support you...
-
Customer Service/sales
1 week ago
Adelaide, Australia Approved Business Solutions Full time**Job description** At **Approved Business Solutions**we specialise in face-to-face sales and marketing, helping to bring together clients and customers through building genuine relationships. This role is suitable for anyone who is **outgoing, enjoys interacting with people and thrives in a fast-paced environment.**Previous experience in Customer Service...
-
Customer Service and Sales
2 weeks ago
Adelaide, Australia TSA Group Full time**Company Description** TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Brisbane. This is an exciting opportunity to represent Australia's...
-
Casual Receptionist/customer Service
6 days ago
Adelaide CBD, Australia Aspire Home Real Estate, Inc. Full time**The Organisation** Aspire Home Real Estate, Inc. are the fastest growing and most renowned Aspire Home Real Estate, Inc. in the Adelaide! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group...
-
Casual Vehicle Driver
2 weeks ago
Adelaide CBD, Australia Aida Sales & Marketing Full timeCasual Vehicle Driver and Manager - $32 p/hr + allowances - Travel, meet people, be part of a brilliant, connected future with Telstra! **About us** The Aida Group are one of Australia and New Zealand’s largest supplier of sales, marketing and brand ambassadors, specialising in tailoring solutions to help companies maximise opportunities through...