Administration Coordinator

1 day ago


Clayton, Australia Trelleborg Industrial Solutions - Marine & Infrastructure Full time

We are currently seeking an Administration Coordinator to join our Aftersales team to provide outstanding customer service to Trelleborg clients worldwide and will be responsible for:

- Working collaboratively with the Service Manager and Site Service Engineers in scheduling and planning of site service activities worldwide.
- Keeping the site service and service agreement schedules up to date.
- Assisting in the maintenance and operation of the technical support case management system, e.g., reporting, engineer follow ups, conduit to site scheduling, etc
- Maintaining and monitoring Service Engineer records including but not limited to visas, medical status, safety cards, offshore qualifications, drug & alcohol testing and expense claims
- Ensuring site job reporting requirements are submitted complete and in a timely fashion
- Preparing billing and charge out summaries
- Maintaining administrative compliance in third party systems such as ISNET
- Ensuring Service Engineers spares inventories are regularly replenished
- Administering customer service survey process
- Identifying gaps in current process & operations, suggest and implement process improvements as appropriate
- Providing general admin support to the Service team as required

**The key Skills/Qualification/Experience required are**:

- Secondary school as a minimum, diploma or vocational experience well regarded
- 3 - 5 years appropriate work experience in a similar role, e.g., service coordination & dispatch, customer service or office administration
- Competent with MS Office suite of products
- Experience dealing with external customers
- Experience with an ERP esp. Dynamics AX 2012 / AX 365 desirable
- Australian or New Zealand citizenship or having a valid visa for working in Australia.

***Competences**:

- Administration and clerical skills
- Customer Service
- Communication, negotiation and interpersonal skills
- Report / proposal writing skills
- Time management and planning
- Strong written and verbal English skills.
- Ability to show initiative and problem-solving skills.
- Ability to build and maintain client relationships.
- Understanding of various sales techniques.
- Motivated to learn about our products and our industry.
- Attention to detail.
- Don’t delay We’re hiring as quickly as possible._

At Trelleborg our people are #shapingindustryfromtheinside



  • Clayton, Australia Monash University Full time

    **The Opportunity** The Faculty are looking for their next Events and Administration Coordinator who will work closely with internal stakeholders to deliver targeted and engaging events as well as delivering efficient and timely administration support to the Senior Operations Coordinator and Manager. Key responsibilities for this position include: -...


  • Clayton, Australia William Adams Full time

    We are proud Australian owned company, that has been operating continuously since 1884, while representing a top 100 global brand. Caterpillar! Our dedicated and passionate Sales Team are on the search for a motivated and driven **Sales Support Coordinator**, to join them on a 12 month fixed term partental leave contract, working full-time hours. **ABOUT...


  • Clayton, Australia William Adams Full time

    Our dedicated and passionate Sales Team are on the search for a motivated and driven Sales Support Coordinator, to join them on a 12 month fixed term maternity leave contract, working full-time hours. We are proud Australian owned company, that has been operating continuously since 1884, while representing a top 100 global brand. Caterpillar! **ABOUT THE...


  • Clayton South, Australia Permalink Support Services Full time

    **Permalink Support Services **is a registered National Disability Insurance Scheme (NDIS) Provider, that offers Homecare & Community Care services to those with a disability. Servicing all regions of Metropolitan Melbourne, Permalink is rapidly growing and expanding, with more than 500 Support Workers & Clients to date. **We are looking for a...


  • Clayton, Australia William Adams Full time

    With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Today, we lead the way with great products, unrivalled product support and, of course, the best...


  • Clayton, Australia William Adams Full time

    With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Right now, we are seeking a motivated and customer focused **WIP Coordinator **to join our centralised...

  • Works Coordinator

    1 week ago


    Clayton, Australia Service Stream Full time

    Primary Location Clayton, VIC Job Description Summary The Works Coordinator controls the various program of works and associated works including both planned and unplanned maintenance as well as new connections. The works coordinator also provides generalist office support and office management including first point of contact for all queries. About the...


  • Clayton, Australia ACTRON ENGINEERING PTY LTD Full time

    **‘One team’ that lives by the principles of family, customer, and continuous improvement & innovation**: - ** You grow as we grow!**: - ** We keep it**_cool_**with great benefits and passion for what we do** **ABOUT US**: ActronAir is a proud Australian company that has been designing and building world-class air-conditioning technology since 1984....


  • Clayton, Australia The myHomecare Group Full time

    As a Scheduling Coordinator you will work hard and with empathy to build rosters for our field staff and ensure they can be there for our clients to assist with a variety of domestic, social, respite and personal care services. This role is much more than just a job. Every task you complete as a Scheduling Coordinator helps an older person to live as...


  • Clayton, Australia Monash University Full time

    **The Opportunity** Responsibilities include but are not limited to: - Implement and coordinate a program of effective administrative processes and systems including providing services, responding to queries, advising on policy and process, supporting committees, project administration and producing reports in accordance with agreed standards and...