Student Engagement Coordinator

4 days ago

Clayton, Australia Monash University Full time

**The Opportunity**

Responsibilities include but are not limited to:

- Implement and coordinate a program of effective administrative processes and systems including providing services, responding to queries, advising on policy and process, supporting committees, project administration and producing reports in accordance with agreed standards and timeframes
- Provide high levels of customer service in accordance with best practice guidelines, policy and procedure
- Maintain service standards including prompt issues resolution and adherence to privacy, confidentiality and compliance requirements
- Undertake the input and analysis of data, including ensuring effective security, storage and distribution of data, records and reports

To be successful in this role you will possess the following:

- A tertiary qualification or relevant experience
- Excellent administration skills and a demonstrated capacity to coordinate effective operational processes and systems.
- Demonstrated organisational skills, including the ability to set priorities, manage time and plan work to meet deadlines
- Demonstrated relationship management and consulting skills, including the ability to interact with, negotiate with and gain cooperation from, internal and external stakeholders
- Ability to work as an effective member of a team as well as the ability to exercise independence and judgement where required
- Demonstrated analytical, research and problem-solving skills and the ability to identify and recommend solutions to challenging issues

**About Monash University**

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking - a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

**To Apply**

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

**Enquiries**: Ms Andrea Waller, Manager, Student Engagement and Academic Services, +61 3 9905 1583

**Position Description**:Student Engagement Coordinator**

**Applications Close**: 31 January 2025 11:55 PM AEDT

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