Manager HR Shared Services

Flexible, inclusive work environment with generous remuneration and benefits
- Make a positive impact in the world and in the lives of those we serve
- Located in Lismore, NSW

**About** us**:
Southern Cross University is a dynamic, ambitious institution focused on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

**About the opportunity**:
At Southern Cross University (SCU), our People and Culture team is all about creating a positive, supportive, and innovative work environment. We’re dedicated to delivering proactive, client-focused support that drives our university’s goals forward and aligns with our values of continuous improvement, diversity, and inclusion. We work side-by-side with managers and staff to offer practical guidance in areas like training, development, recruitment, health and safety, and much more.

The Manager, HR Shared Services leads the HR Shared Services team in delivering a comprehensive range of employee services. This role is essential in ensuring high-quality, efficient, and client-focused HR services, from managing enquiries to overseeing salary and benefit data entry and calculation, leave reconciliation and administration, preparation and issuance of employment contracts, and data integrity. You’ll drive continuous improvement, ensuring the team meets the needs of employees and stakeholders effectively.

Key Areas of Impact:

- **Efficient Service Delivery**: Ensure timely and accurate responses to employee enquiries and manage time-critical core HR functions such as salary, leave, and contract administration.
- **Data Management and Integrity**: Oversee accurate employment data into the HRIS. Manage HR-related payroll processes and contracting activities, such as long service leave calculations.
- **Process Improvement & Efficiency**: Lead the optimization of HR shared services processes, focusing on payroll accuracy, compliance, and timeliness while streamlining workflows to improve service delivery.
- **Cross-Functional Collaboration**: Work closely with key stakeholders to align processes with organizational goals and compliance standards.
- **Client-Centric Approach**: Develop a high-quality, client-focused approach to all HR services, meeting the needs of employees and business units.
- **Team Leadership**: Provide direction and support to the HR Shared Services team, fostering development and ensuring accountability across all service areas.

**About you**:
You’re a dedicated HR professional with at least four years of experience, ideally holding a relevant qualification in HR or a related field. With a strong foundation in human resource management and a deep understanding of contemporary HR remuneration practices, you’re well-prepared to support a diverse workforce.
- You will have experience in managing remuneration and benefits administration.
- Strong expertise in HRIS and payroll systems.
- You bring excellent interpersonal and verbal communication skills and enjoy engaging with staff at all levels, building strong, trusted relationships both within and outside the organisation.
- Known for your **clear **written communication, you’re skilled in preparing various HR documents.
- Highly organised, you’re experienced in leading and coordinating teams or functional areas within HR, ensuring efficient service delivery and support.

Your background equips you well to contribute positively to the Lismore community, bringing your HR expertise to enhance both team cohesion and client-focused service delivery.

**Salary and benefits**:
Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

- Full-time, continuing
- Located at Lismore, NSW 2480.
- HEW Level 7. The base salary ranges from $104,697 - $113,681 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $133,007.

Find out more about working at SCU by visiting Why Work at SCU.

**Application requirements**:
Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia.

**Further information**:
**Closing Date: 11.30pm AEST, 25 November 2024