Service Coordinator

3 days ago


Bibra Lake, Australia Diplomatik Full time

Are you an experienced and very organised Field Service Coordinator looking for a new opportunity?

We are currently looking for a new team member for our client in Bibra Lake. Our client specialises in the sale, hire and service support of material handling equipment.

Hours of work are 7:30 am - 4:00 pm, Monday to Friday

The role:

- You will laise with the WA Operations Manager and State Manager in relation to the overall Service, Parts and Rental Department and day to day duties include:

- Arrange and schedule service jobs for the Field Service team on a daily basis;
- Receive, log and prioritise service calls;
- Communicate with customers on status of service calls and job progress;
- Schedule preventative maintenance servicing (overflow from Service Admin);
- Parts planning in conjunction with the Spare Parts Coordinator;
- Co-ordinate subcontractors for internal and external service support;
- Target a 2-hour KPI time or less for field service technicians to attend urgent breakdowns;
- Maximize service technician utilisation;
- Provide service sales quotations;
- Support the Parts Coordinator as required;
- Maintain and increasing Retail (Customer Owned Equipment) Service Customers;
- Ensure all Service Staff & Technicians Trade Licenses, Safety Cards, First Aid, Site Inductions etc, are kept updated and renewed when necessary;
- Ensure Service Department & Staff comply with requirements of the WA OH&S Act and associated regulations including maintaining compliance with MLA’s Quality Assurance Certification;
- Ensure after Hours Service is managed and available for all service customers;
- Ensure Manufacturers Warranty Claims are process within required time frame;
- Comply with any requirements of the WHS Act and associated regulations:

- Other duties as instructed by the Operations and State Manager.
- Experience in the coordination of sale/hire of mobile equipment is highly regarded
- Work well under pressure
- Work well in a team environment
- Very organised and dedicated
- Must live within 30 min. from Bibra Lake
- Hold Australian unrestricted working rights
- Hold current drivers licence and have transport to get to work
- Can pass pre-employment medical and drug and alcohol screen

For information, please call our office on 9468 3251.

Shortlisting will commence immediately.

**Job Types**: Full-time, Permanent

Pay: $75,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift
- Day shift

**Experience**:

- Service Coordinator: 3 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Bibra Lake, Australia Diplomatik Full time

    Diplomatik is currently looking for an experienced and motivated Service Coordinator for one of our respected clients in Bibra Lake. This role on a permanent basis and an immediate start. The role will see you complete a variety of duties and not limited to: - Liaises with the WA Operations Manager and State Manager in relation to the overall Service,...


  • Bibra Lake, Australia Transparency IT Full time

    I'm looking for love. Or rather an IT person that has a great love of 1. People and 2. Organising things.... and sometimes organising people too. I've heard this role described as cat-herding (harsh!) or engineer wrangler.. but that doesn't do it justice. Given my client is an IT company, this role is about coordinating people and processes so clients get...

  • Branch Coordinator

    7 days ago


    Bibra Lake, Australia Adaptalift Group Full time

    Bibra Lake Office | Friendly Team Environment - Materials Handling and Equipment Sales, Service Rentals Company - Attractive Salary Package + Permanent Role **The Role** We are seeking an experienced and highly organised **Branch Coordinator **to provide professional, accurate and timely services to our customers. As a key part of our WA team, you will...

  • Sales Coordinator

    2 weeks ago


    Bibra Lake, Australia Quantum Fire Technology Full time $60,000 - $80,000 per year

    Quantum Fire Technology is a Western Australian-based fire protection company specialising in the mining, commercial, and industrial sectors. Established in 2020, we have built a strong reputation for delivering high-quality products and services. As a Sales Coordinator / Scheduler, you will play a crucial role in supporting our sales team and ensuring...

  • Service Co-ordinator

    2 weeks ago


    Bibra Lake, Australia Diplomatik Full time

    Diplomatik is currently looking for an experienced and motivated Service Coordinator for one of our respected clients in Bibra Lake. This role on a permanent basis and an immediate start. **The role will see you complete a variety of duties and not limited to**: - Liaises with the WA Operations Manager and State Manager in relation to the overall Service,...

  • Marketing Coordinator

    2 weeks ago


    Bibra Lake, Australia Pressure Dynamics Full time $60,000 - $80,000 per year

    About Us Pressure Dynamics is an engineering and services contractor that specialises in hydraulic and lifting solutions. We provide high-quality, innovative solutions and products to global leaders in the Oil & Gas, Mining & Infrastructure, Marine, Defense, Power Generation, and Industrial sectors. Our Culture Pressure Dynamics is committed to supporting...


  • Bibra Lake, Australia Bambury Full time $70,000 - $120,000 per year

    Bambury is a creative company that designs, manufactures and imports home textile products for sale to retailers throughout Australia and New Zealand. Our head office is in Bibra Lake (WA), with representation in other States and New Zealand. We have built strong business relationships with our customers through consistency, efficiency, and reliability of...


  • Bibra Lake, Australia SEA DRAGON MARINE Full time

    **About Us**: We are a well-established ship chandler based in Western Australia, supplying a wide range of products and equipment to ships calling at local ports. Our team is known for reliability, service, and fast delivery. As our business grows, we’re looking for an enthusiastic and motivated **Salesperson** to join us—**no prior marine experience...


  • Bibra Lake, Australia Connect After School Full time

    **About us** Connect Learning After School provides high quality education and care within a strong, vibrant school community. Connect is inspired by Rudolf Steiner’s theories of education. The Steiner philosophy aims to nurture children’s moral, social and spiritual growth through holistic learning environments reflected by the beauty of...


  • Bibra Lake, Australia Autoleague Full time

    Looking to Take Your Career to the Next Level? **Carplace**is seeking a talented **Junior Reconditioning Coordinator** join our team! If you have a passion for inspecting preowned vehicles to the highest standards and possess exceptional diagnostic and reconditioning skills, this role is perfect for you! **The Role** - Assist with the day-to-day...