Customer Service Rep, Entry
1 day ago
As a Customer Service Consultant, you will play a critical role as the first point of contact by offering achievable and sustainable solutions to their needs. This contact can be provided through CRM and Traverse system and / or phone calls and you will ensure that each interaction is attended to efficiently, professionally and within PPG guidelines
**Key Responsibilities**
- Establishing proactive and professional contact with customers providing accurate information on stock availability and delivery enquiries as appropriate
- Assist with processing credits as required, ensuring that due process is followed at all times
- Assisting other members within the customer service team.
- Attend product, system and skill training as required
**Qualifications**
- A natural problem solver and people person, you'll communicate well with stakeholders, customers and colleagues - online and on the phone.
- High level digital literacy with proficiency to navigate through multiple systems (SAP and CRM experience would be highly advantageous)
- You’re a critical thinker, always looking for improved solutions and ways of working
- You thrive in a collaborative, team-based environment, but also comfortable working autonomously.
- You'll put customers first and understand the value of building positive relationships - you're detailed and accountable for everything you do.
- Previous experience in a manufacturing environment will be highly regarded
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.
**We are “One PPG” to the world.**
We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.
**We trust our people every day, in every way.**
We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.
**We make it happen.**
We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.
**We run it like we own it.**
We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.
**We do better today than yesterday - everyday.**
We continuously learn. We develop our people to grow our businesses.
**PPG Way: (Click here to learn more about the PPG Way)**
Benefits will be discussed with you by your recruiter during the hiring process.
-
Customer Service
3 days ago
Ingleburn, New South Wales, Australia Blue Collar Full time $42,000 - $70,000 per yearJoin our dynamic team as a Customer Service & Administration Representative in a modern, professional office environment.We're looking for a skilled professional with excellent communication abilities and strong administrative expertise to provide exceptional support.Position DetailsEmployment Type: Casual to Permanent PathwayHours: Monday to Friday, 8:00 AM...
-
Customer Service Officer
2 weeks ago
Ingleburn, Australia Momentum Consulting Group Full time**Our Client** Our client is an Australian-owned organisation that designs, manufactures and distributes a diverse range of engineered products on a global scale. A position has become available for an experienced **Customer Service Officer** accustomed to working in a fast-paced environment with exceptional attention to detail. **Benefits** - Fully...
-
Customer Service Officer
2 weeks ago
Ingleburn, Australia Supagas Pty Ltd Full timeProfessional Team - Systemised processes - Large Stable Business **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service...
-
Customer Service Manager
1 week ago
Ingleburn, New South Wales, Australia Pergolux Pty Ltd Full time $90,000 - $120,000 per yearPERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 15 countries in Europe, Australia, North America and South America.If you have a passion for outdoor living products and a...
-
Customer Service Officer
5 days ago
Ingleburn, Australia ITW Full time**An Awesome Place to Work** ITW is a Fortune 300 company operating in nearly every corner of the globe. ITW has a powerful and unique business model and culture which is the key to over 100 years of success. ITW Construction Asia Pacific employs around 1000 employees in the region to service our key end markets and customers in residential and commercial...
-
Customer Service officer
7 days ago
Ingleburn, New South Wales, Australia Gold Tiger Logistics Solutions Full time $60,000 - $80,000 per yearGold Tiger Logistics Solutions is currently seeking a Customer Service Officer to be a part or our growing team.This position is located at our Sydney Branch in Ingleburn. This position is Full Time Monday to Friday, hours being 9am to 5pm.You will be responsible for ensuring effective and timely communication to our customers regarding their national...
-
Customer Service Representative
1 week ago
Ingleburn, Australia PPG Industries Full time**Responsibilities** - Delivering a specialised service by the receipt, processing and releasing of customer orders and credits, ensuring the customers’ delivery requirements are achieved and that all information processed is accurate. - Establishing meaningful contact and interaction with PPG customers providing accurate information on stock availability...
-
Customer Care Specialist
3 days ago
Ingleburn, Australia CSR Full timeCSR Limited is a leading Australian Manufacturing business with a rich history and an exciting future. We are recognised for our innovative approach to developing sustainable and high performing building products and systems for the residential and commercial segments across Australia and New Zealand. Our purpose is ‘Building solutions for a better...
-
Customer Service Coordinator
3 days ago
Ingleburn, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...
-
Customer Service Representative
5 days ago
Ingleburn, Australia Coates Full time**About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...