Future Team Leader

**Job no**: 527422
**Brand**: FCM
**Work type**: Full time, Hybrid
**Location**: Australian Capital Territory
**Categories**: Corporate & Group Travel, Leadership

**About the Opportunity**:
**_ FCM Future Team Leader - Canberra, ACT_**

Are you looking for a new challenge? Are you looking to take the next step in your leadership pathway?

**What you'll be doing**:

- Assisting Team Leader with motivating and maintaining the spirit of your team
- Supporting your Team Leader with the vision and focus of your team
- Consistent sales performance

**Assisting and supporting your Team Leader in all aspects of the FCM business environment; including**:

- Customer service and satisfaction
- Implementation and adherence to the FCM daily, weekly and monthly systems
- Achievement of financial results and KPI's
- Facilitating ongoing training for all team members
- Nurturing team members development
- Caretaker role in Team Leader absence
- Maintaining communication between team members
- Maintaining an overall positive office environment

**What you'll need**:

- Leads by example and ability to motivate others
- Attentive to staff and client needs
- Embrace company philosophy, values and change
- Excellent communication skills
- Ability to manage change and exceptional customer service
- Ability to handle high volumes of business
- The drive, determination and focus to co-lead a successful business
- Minimum 2 years proven sales ability with consistent figures in a travel manager or travel consultant role
- GDS proficiency, with Sabre highly regarded

**What you'll Enjoy**:
$65,000pa base plus uncapped individual and team incentives; overall OTE $100,000+ pa plus super (all FTE)
- ️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development: Individualised Learning & Development pathway options

Access to ' Learning' for ongoing skills development: over 24,500 courses in over 20 languages

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health: Support and Employee Assistance Program for staff and family

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025, Bangkok in 2026)

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
- Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes._

**Applications close**: