Pre-sales Consultant

3 days ago

Brisbane, Australia Forwood Safety Full time

**Drive meaningful impact at Forwood Join us as a Pre-Sales Consultant**

At Forwood, we’re on a mission to eliminate fatalities in high-risk industries. We’re a global team of purpose-driven professionals, passionate about transforming safety through technology. Our cutting-edge, SaaS-based Critical Risk Management System has redefined how safety is approached in some of the world’s most hazardous workplaces—delivering life-saving outcomes in partnership with our clients.

**Position Summary**

The Pre-Sales Consultant is responsible for collaborating and providing technical and solution design assistance to the Australia based Account Executives, and to support all members of the Global Sales Team as required and requested by the Head of Sales. The primary focus of this role is to support the sales process by providing technical expertise and solutions to potential clients, customers, and partners. This includes preparing customer demonstrations, understanding customer requirements and interfacing with the product development team. This is a 100% remote position.

**Main Responsibilities**:

- Technical pre-sales with key prospects including demonstration and consultations.
- Work closely with the sales team to help close business.
- Establish credibility and build relationships with key stakeholders.
- Serve as a means of translation between technical and non-technical audiences, both internally and externally.
- Identify and document key customer requirements, challenges, and potential opportunities and articulate the most appropriate solution.
- Work closely with external channel partners.
- Assist in responding to functional and technical elements of RFPs (requests for proposal).
- Support the team to research, identify and qualify sales prospects.

**Knowledge and Skills**
- Prior experience in Pre-Sales (required)
- Qualification or practical background in IT/SaaS domain.
- Experience in SaaS solutions.
- Familiarity with data analysis and reporting.
- Effectively articulate technology and solution positioning to both business and technical users.
- Excellent verbal and written communications skills.
- Demonstrated initiative, proactivity, self-starting attitude, and ability to work with mínimal guidance.
- Excellent listening, negotiation and presentation skills.
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organisation.

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