Operations Manager

Location: Melbourne
- Brand: Community, Residential & Pathways
- Date Posted: 19 Dec 2024

**Location: Applicants from across Victoria are encouraged to apply.**
**Employment Status: Full-Time, Ongoing**
**Salary range: Competitive salary+ 11.5% super | Negotiable based on skills and experience**
**Salary Packaging available: Not for Profit Salary Package up to $15,990 per annum each FBT year - further meals and entertainment benefits up to $2,649 per annum***:
Are you a strategic leader with a passion for health, wellbeing, and community support? Join genU as our Operations Manager, Health & Wellbeing, where you’ll lead a dynamic team dedicated to empowering clients to connect with the community and succeed in their employment journey.

**Who You Are**

You’re an experienced manager with a background in health or social services, skilled in team leadership, strategic planning, and operational management. Your experience in a client-centered role within employment or disability services is essential for success in this role.

As part of genU’s leadership team, you’ll have the opportunity to create meaningful impact, enhance client outcomes, and drive positive change within the community. If you’re a results-oriented leader with a commitment to community wellbeing,

**About the Role**

As the Operations Manager, Health & Wellbeing, you will:

- Lead and inspire a team of up to 50 professionals, including Mental Health and Physical Health consultants such as counsellors, social workers, psychologists, and exercise physiologists.
- Drive operational efficiency by enhancing service delivery, supporting clients funded by schemes such as Workforce Australia (WFA), Disability Employment Services (DES), and the National Disability Insurance Scheme (NDIS). Collaborate strategically with genU’s Business Development teams to identify, plan, and implement new growth opportunities within Health and Wellbeing services.To be successful in this role it is a requirement that you have previous experience with:

- Oversee a multidisciplinary team, ensuring high-quality service delivery and client satisfaction.
- Implement initiatives to support clients in connecting with the community and securing meaningful employment. Work closely with internal teams to expand our services and make a positive impact on community health and wellbeing.You will also meet the following essential requirements
- Current NDIS Worker Screening Check
- Current NDIS Working with Children’s Check Current NDIS Worker Orientation Module certificateHealth and Wellbeing team

Our team oversees Mental health and Physical Health services. We offer a diverse range of services that include disability support, senior services, training and employment across Australia. A bit more from us:
Physical Health: Support Employment Service Providers by equipping participants with the tools to become job-ready through our tailored physical health and wellbeing programs. Our ESSA Accredited Exercise Physiologists provide assessments and treatments that help job seekers with injuries, health conditions, or disabilities overcome barriers, tracking progress towards employment within just six sessions.

Mental health Services: Through the utilisation of the biopsychosocial model, provide a person centred, holistic approach to support clients toward improved management of their mental health issues in order to facilitate successful engagement with employment

**genU Benefits and Culture**

Here at genU we're a group of passionate, driven people who want everyone’s lives to be happier and healthier, especially people with disabilities, the ageing and those experiencing disadvantage. We operate solely for community benefit and invest back into the same communities in which our services are delivered.

genU welcomes diversity, including diversity of race, culture, spirituality, gender, age, identity, ability, and sexuality. We are committed to providing a safe and inclusive environment for all and living the values of genU each and every day

genu staff have access to a range of benefits, including but not limited to the following:

- Investment in You: genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.
- Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
- Increase your Take Home Pay: salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2,500
- Employee Discount Program: save money with employee discounts and savings at over 450 of Australia’s most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
- Study Scholarship: all genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
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