Customer Service Administrator

4 days ago

Clayton, Australia The myHomecare Group Full time

The myHomecare Group is the leading Home Care Package provider in Australia and we support older Australians to continue living in their homes longer. We have a number of customer service focused administration roles in our Clayton office, Melbourne.

There are no qualifications required for this role - although we look kindly on previous Home Care Package experience. We will teach you everything that you need to know. You just bring the desire to assist our clients stay in their own homes safely for longer.

**What will we offer you?**
- 3 days from the office, located in the M-City centre, and 2 days from home
- Full time, permanent employment, 9-5pm weekdays
- Ongoing training and upskilling
- Paid parental leave from 6 months of tenure
- Be a part of a fun, outgoing family team atmosphere

**So, what does the role entail?**
- Administration tasks across multiple systems
- Answering incoming calls from customers and other teams
- Working with your team and other areas of the business to achieve the best outcome for our customers

**We are looking for someone with**:

- Proven customer service experience
- Experience working with multiple systems in a fast-paced environment
- Excellent interpersonal and communication skills
- Proficiency in MS Office computer skills
- The right to work in Australia
- National Police Clearance or willingness to obtain (myHomecare will organise at no cost)

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