Field Service Administrator

5 days ago

Clayton, Australia William Adams Full time

We have an exciting opportunity for a highly motivated and professional individual to join the Field Service team in the role of **Field Service Administrator** based at our **Clayton** branch.

Reporting to the Service Supervisors, you will be responsible for providing outstanding customer service and administration support for this fun and cohesive team.

**The key responsibilities of the role will include**:

- Schedule work site inductions for our Technicians
- Ensure all tickets and licences are up to date and validated
- Raise PO’s, and consolidate and follow up accounts
- Carry out contractor inductions
- Manage post service calls for all equipment services
- Manage registrations, inspections and service requirements for the field service fleet
- Coordinate and validate payroll workflows (Technician time sheets)

**To be successful in this role, you will need to possess the following skills and experience**:

- Certificate in Office Administration (preferred but not essential)
- Exceptional customer service and communication skills
- Highly developed time management and organisational skills
- Advanced computer skills and experience working with various databases
- Ability to manage a multitude of tasks simultaneously
- Hands on approach and a strong sense of accountability
- Self-motivated, reliable and a proven team player

Our people and their safety, health and wellbeing genuinely matter to us. We provide a supportive and welcoming culture and strive to build an engaged, informed, productive and inclusive workforce.

You will be surrounded by like-minded professionals that are passionate about William Adams values:
**Integrity - The Power of Honesty**

**Excellence - The Power of Quality**

**Teamwork - The Power of Working Together**

**Commitment - The Power of Responsibility**

**Sustainability - The Power of Endurance**

If you would like to no more, please call Katie on 03 9566 0691.

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