Home Services Maintenance Manager

4 days ago

Cleveland, Australia Authentic Steps Full time

Purpose: To manage the Authentic STEPS Lawn Care business, ensuring quality service delivery while training and mentoring young people in practical skills, customer service, and small business operations.

Key Responsibilities:

- Oversee and deliver high-quality lawn mowing, garden care, and yard maintenance services.
- Train and mentor young people in mowing, edging, gardening, customer service, and basic small machine maintenance.
- Schedule and allocate jobs, ensuring efficient work planning and team coordination.
- Liaise with current customers to maintain satisfaction and manage service bookings.
- Proactively market and build new customer relationships.
- Manage tools, equipment, and vehicle maintenance.
- Foster a positive, safe working environment for young people.

Skills and Attributes:

- Practical experience in lawn and garden maintenance.
- Strong leadership and coaching skills.
- Customer service and communication excellence.
- Ability to train and work alongside young people with patience and encouragement.
- Basic mechanical knowledge for maintenance of small engines.
- Organized, reliable, and safety-conscious.
- Current driver’s license (essential).
- Benefits: Work with a purpose-driven team changing young lives every day.
- Start Date: Immediate or negotiable.
About Authentic STEPS:
At Authentic STEPS, we believe in the power of resilience, character, and community to change lives. We are passionate about supporting young people to build confidence, skills, and purpose through real-world experiences, mentoring, and connection.

Our programs — from youth employment pathways to residential care and outreach initiatives — are designed to empower young people to step into their best future. We are a values-driven organisation, and everything we do is guided by respect, authenticity, compassion, and a deep belief in each young person's potential. If you want to be part of a team that makes a real and lasting difference, we’d love to hear from you.

**Job Types**: Part-time, Casual

Pay: From $32.00 per hour

Expected hours: 25 - 30 per week

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift

**Experience**:

- Gardening & mowing & handyman: 3 years (preferred)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: On the road

Expected Start Date: 12/05/2025

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