Application Support Officer

The Role
An opportunity has become available for an Application Support Officer to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.
You will
- Provide support to business and technical stakeholders for information and business systems
- Proactively monitor service resources and components to ensure a high level of security, continuity, capacity and end-to-end availability
- Provide support to ICT Officers and the Technical Specialists as required

About you

**To be successful in this position you will require**:

- While not mandatory, a relevant qualification in Information Technology would be well regarded
- Participate in on-call arrangements and out of standard working hours is a requirement for this position. Appropriate remuneration under the Award will apply
- Evidence of vaccination and remain vaccinated against - COVID 19
- Declaration of serious discipline history must be completed

**Benefits**:

- Flexible work options
- Career Development
- Salary Packaging
- Modern Facilities
- Diverse Work Culture
- Research Opportunities
- Up to 12.75% super
- 17.5% leave loading

Salary
- Temporary full time (twelve months, with the possibility of extension)
- Base salary ranging from $94 759 - $103 102 per annum

About Us
The Strategy, Transformation and Major Capital division has been established to define, design, enhance delivery and sustainability of our most significant service improvement, digital and transformation opportunities.
Our high-level responsibilities for the division are for corporate strategy and planning and oversight and management of strategic partnerships, service improvement, digital transformation, digital operations, digital assets, digital partnerships, portfolio/program/project management including major capital/infrastructure programs, clinical coding, service disruption, service redesign.
Clinical Informatics and Technology Services is one of four directorates providing digital services within the division. The service provides:

- Clinical system workflow support and adoption
- Change requests and optimisation
- Change management
- Technical and integration specialist support
- Incident and problem management
- Testing support
- Hosting Services
- End User Services
- Solution Development Services
- Hospital Infrastructure Services
- Application Operation and Provisioning

About Gold Coast Health
- Nationally and internationally recognised location for innovative medical research and health care
- Annual operating budget exceeding $1.5 billion
- More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
- Secondary and tertiary health services across more than 20 facilities
- Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
- A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best
- Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

**Job Ad reference**: GC482702