Hospitality Applications Support Coordinator

1 week ago

Gold Coast, Australia RACV Full time

RACV Royal Pines Resort | Gold Coast location
- Permanent Full Time | Onsite
- A Competitive Salary | Discounts on Selected RACV Products

**Great things start here**

RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance lines, and significant portfolio of Travel and Leisure experiences.

**About the Opportunity**

As the Applications Support Coordinator for Leisure, you will be responsible for provisioning all hospitality technology services required to support the Leisure business nationally and primarily those located in Queensland.

The position also actively engages across various supply teams with the RACV Technology operating model to support and address service requests, incidents, change, problems, and ad-hoc project demand.

**What you’ll need to be successful**
- Minimum 5+ years in desktop/infrastructure support (desirable)
- 5+ years in vendor management and support (desirable)
- Hotel Management or IT degree
- ITIL, IT certification/degree (desirable)
- Previous experience in the hospitality industry (desirable)
- Possess sound oral and written communication skills
- Has strong stakeholder management and relationship building skills
- Understands and collaborates on the analysis of user/customer needs and represents this in their work.

**The RACV difference**

Our culture is one of continuous improvement, delivering with speed and sophistication. We possess a curious mindset and we always ask why, who, when and how. We are passionate about our members and customers.

**Application process**

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record

Submit your CV via the link.

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