Regional Account Manager

7 days ago


Melbourne, Australia Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

About Trend Micro

Position Overview

The Regional Account Manager (RAM) is responsible for driving growth of Trend Micro technologies and services from new prospects and an established successful client base. The RAM will also be responsible for working alongside Trend Micro’s strategic partner community to participate in joint sales based initiatives and assist in the sales enablement function to ensure partners are aligned with the defined sales strategy.

This newly created role covers the south region and would offer the right person the chance to build a sales pipeline covering all industries for companies with between 500 to 1000 seats.

**Responsibilities**:

- Increase Trend Micro’s market share in the defined territory.
- Professionally representing Trend Micro and proactively selling its broad range of enterprise security solutions and services through our well established partner community.
- To identify and pro-actively target prospects and existing clients to drive the adoption of new technologies and services increasing market share in the defined territory.
- Develop and implement a sales strategy that will exceed sales targets and ensure a high level of customer acquisition, growth, satisfaction and retention.
- Develop and deliver sales presentations, effectively representing Trend Micro’s business, product and value proposition, and differentiation in the market.
- Lead commercial negotiations and overcome objections with prospects, customers and partners.
- Work closely with pre-sales engineers on delivering customer presentations and demonstrations to ensure alignment with sales strategy and customer requirements.
- Co-ordinate marketing, sales and technical support to ensure a high level of awareness and customer satisfaction in the defined territory.
- Ensure disciplined use of Trend Micro sales tools to facilitate opportunity management, accurate forecasting, account planning and ensure customer relationship information remains up to date.
- Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding security offerings and support services.
- Work closely with the Sales and Marketing teams to ensure events and campaigns are aligned with sales strategy and local market demands.
- Work Closely with Trend Micro’s partner manager to facilitate growth and trust within the partner community.
- Align with Partner Manager to participate in strategic account planning and prospecting activities within the partner and alliance community to deliver mutual benefit.

Skills and experience- Strong written and verbal communication skills including demonstrable presentation skills, negotiation skills and strong closing ability.- Demonstrate ability to communicate effectively and influence a broad range of stakeholders, internal and external.- Ability to engage at the C level in a business benefits discussion.- Ability to work autonomously and integrate as part of a remote team.- Minimum 3+ years’ experience in an IT Sales role.- Previous experience or exposure selling Enterprise Security Solutions would be preferred.- Previous experience in selling IT security/ Infrastructure/ Software would be an advantage.- Strong knowledge of cloud based solutions preferred.Desired certifications- Account Management certification such as SPIN or MEDDIC would be highly regarded.- Sales Based Certifications.- Security Certifications.

Benefits of being a Trender- At Trend Micro, our people and culture are our power. There are no barriers - you are empowered to discover your passion and be the best part of yourself.- We encourage you to challenge the status quo, break assumptions, and learn and grow every step of your career, fulfilling your potential.- Helping customers succeed is our top priority. We believe in doing the right thing, solving the right problems, and maintaining business sustainability. And our efforts to make a difference go beyond the digital world.- Trenders have the opportunity to be good global citizens by building houses in the Philippines, donating money to help underprivileged communities, educating kids and parents on online safety, advancing a diverse workforce (Close the Gap program), and more.

We take employee wellbeing seriously. At Trend, you will have access to Medical Insurance, Mental Health Support through access to EAP, Yoga and Meditation sessions, Gym reimbursements, Paid Parental Leave etc.

At Trend Micro, we embrace diversity, equity and inclusion. We believe that our people are our greatest asset and we understand the importance of bringing diverse perspectives, approaches and experiences to our team. We are committed to building and supporting an inclusive workforce that truly reflects our global business and encourages people from all backgroun



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