Project Support Officer

Fixed Term (Until End August 2025), Full Time, 38hr week- $44.20/hr base + super (up to 14%) + leave loading- Location: Fortitude Valley with hybrid and flexible working arrangements

There’s No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your opportunity:
We have an exciting opportunity for a self-motivated Project Support Officer to join our Mechanical Electrical and Control Systems (MECS) mobilisation team on a fixed term contract until end August 2025.

The Operations and Maintenance group is dedicated to ensuring the safe and efficient supply of water services to our customers through the operation and maintenance of our water, wastewater and resource recovery infrastructure. This group plays a pivotal role in delivering on Urban Utilities Purpose to “Enrich Quality of Life” with performance measures through the delivery of critical outcomes of ensuring the safety of our people and customers, protecting public health, protecting the environment, ensuring the provision of the services meets the needs of our customers and minimising the cost of these services in the long run.

This role will be accountable for providing project support for the mobilisation of the Mechanical Electrical and Control Systems contract and other civil related contracts. These contracts are part of the overall strategy for the new One System for Maintenance commercial model.

A project support officer is responsible for the coordination and contribution to a range of activities in support of projects. A project support officer also contributes to issue resolution and escalation, planning and monitoring activities and driving continuous improvement.

The role adds value by providing onboarding delivery support to the partners in the programs and works planning area to ensure they can deliver the works for our customers and community.

About you:
- Qualifications: A degree or equivalent qualification in Business, Project Management, or a related discipline, or substantial relevant professional experience.- Project Support Experience: Proven experience in a project support role, demonstrating the ability to assist in the successful delivery of projects.- Operational Expertise: Strong operational knowledge and experience in service delivery operations, including works planning and program management.- Stakeholder Engagement: Demonstrated ability to work effectively with a wide range of internal and external stakeholders.- Proactive Attitude: Self-motivated, driven, and able to take initiative in a dynamic environment.- Collaborative Approach: Excellent collaboration and stakeholder management skills to ensure alignment and successful outcomes.- Communication Skills: Exceptional interpersonal, communication, and negotiation skills, with the ability to build and maintain strong relationships.- Security Clearance: Eligibility to meet security clearance and SOCI (Security of Critical Infrastructure) requirements.

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you’ll access an increasingly diverse range of benefits and initiatives that’ll help you bring the best you. Speaking of which, here’s just a sample of the benefits we offer our team:
- Generous Salary Packaging options, including novated leases- Corporate discounts across Health insurance, technology and more- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you- Urban Utilities is an endorsed employer for all women. See our range of ben