Sales Support Officer

4 days ago

Richmond, Australia IND Technology Pty Ltd Full time

**Job Summary**:
**About Us**:
IND Technology Pty Ltd is a world leader in IoT-based early fault detection technology with offices in Melbourne, New York, Malaysia and Canada.

**Key Responsibilities**:
**Sales Support**:

- Assist the sales team with day-to-day operations, including handling inquiries, processing orders, and managing customer accounts.
- Prepare and distribute sales materials, presentations, and reports as needed.
- Assist with scheduling meetings, appointments, and travel arrangements for the sales team.
- Supported the maintenance and update of customer records in Salesforce, ensuring accuracy and completeness.

**Sales Analysis**:

- Support sales data and legacy contracts to identify trends, opportunities, and areas for improvement.
- Assist with market research to support sales planning and decision-making.

**Salesforce Updating**:

- Ensure all sales activities are recorded in the Salesforce system.
- Regularly update and maintain Salesforce data, including contact information, sales opportunities, and account details.

**Administrative Support**:

- Support and organize sales documentation, contracts, agreements, and reports.
- Collaborate with other departments to ensure seamless communication and coordination.
- Responsible for timely recording and updating of sales orders and customer requests, if any, with production team.

**Qualifications**:

- Bachelor’s degree in Business, Marketing, or a related field.

**Experience**:

- 3 - 5 years of professional experience in sales admin activities.
- Proven experience in a sales admin role, preferable.
- Proficiency in Salesforce or other CRM software administration
- Strong analytical skills with the ability to interpret data and generate insights and reports.
- Excellent organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

**Personal Attributes**:

- Detail-oriented with a high level of accuracy.
- Ability to work independently and as part of a team.
- Proactive and self-motivated with a positive attitude.
- Strong problem-solving skills and the ability to think critically.

**Benefits**:

- Competitive salary and performance-based incentives.
- Collaborative and inclusive work environment.

Pay: $80,000.00 - $85,000.00 per year

**Benefits**:

- Free drinks
- Free food
- Gym membership
- Professional development assistance

Application Question(s):

- If you are not an Australian Citizen or a Permanent resident, what is your current visa, and when is it going to expire?

**Education**:

- Bachelor Degree (required)

**Experience**:

- Sales administration: 5 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 27/08/2025
Expected Start Date: 28/08/2025

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