Case Manager

20 hours ago

Sydney Central Business District, Australia EML Full time

**Case Manager**:
NSW - Sydney CBD Workers Compensation Full Time

**THE OPPORTUNITY**

You’ll feel great satisfaction knowing your talent and hard work has a purpose, whilst helping injured workers return to work or recovery after a workplace injury or illness.

This is a **permanent, **full-time** position based at our **Sydney - Barrak St (CBD) **office.

**WHAT ARE WE LOOKING FOR?**
- Demonstrated experience in customer service
- Preferably, knowledge and or experience in Allied Health (if you have an Allied Health background, this is great)
- An empathetic, resilient, and motivational approach to provide customer centric support
- A driven professional with highly developed written and verbal communication skills, outstanding organisational and coordination skills
- Strong stakeholder engagement and management

**WHAT WILL YOU DO?**
- Assist the injured person and employer with the claim process and provide support in the completion of relevant documents
- Make contact in a timely manner with the injured person to ensure access to required services
- Proactively manage the claims process to improve recovery and return to work outcomes for workers who have experienced a workplace injury or illness
- Provide ongoing advice to stakeholders on matters such as injured workers, employers, and providers

**WHAT ARE OUR BENEFITS?**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to annual company incentive scheme
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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