Technical Support

4 days ago


Melbourne, Australia Roc Consulting Full time

JOIN AN INDUSTRY LEADING ELECTRONIC SECURITY COMPANY
- IMMEDIATE START FOR THE RIGHT PERSON
- ENJOYABLE AND ENERGETIC COMPANY CULTURE

**Company**

This business is Australia's leading security equipment distributor with a global reach. They have seen significant growth year on year to now be known as one of the most respected companies on the market.

Internally, this business has a brilliant staff culture, it is a high energy, dynamic, and extremely motivated team that value having high staff morale and creating an environment where everyone feels motivated to come to work and be inspired to achieve the best possible results.

Located in Tullamarine, in Melbourne's Northern Suburbs, this role offers a guaranteed career path for all staff with career ambition.

**Position**

Due to internal growth, the position of Technical Services Officer is now available.

In this role, you will carry out the below:

- Provide technical product expertise to staff, customers, and clients
- Troubleshooting hardware/software issues
- Provide pre-sale consultations & post-sales advice of products and technologies
- Use of CRM to prioritise tasks

**Benefits**
- $65k base salary + Super
- Great work/life balance - no weekend work
- Vibrant work culture with a motivated team
- Work for a company with global reach
- Genuine career scope and opportunity for progression
- Experience in a Technical Support or Help Desk position
- Previous experience in Electronic Security highly desirable but not necessary
- Sound IT/technical support knowledge
- Excellent communication and presentation skills
- Ability to learn quickly and adapt to new products
- Have a great attitude, with a friendly and warm demeanour with clients

Please note, this role is based in Tullamarine, Melbourne, Victoria.

BBBH5950_167722566884786



  • City of Melbourne, Australia Support Revolution Full time

    Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the...

  • Technical Support

    5 days ago


    Melbourne, Australia Global-e Full time

    We're looking for a Technical Support Engineer to join our global team of professionals to make sure all our systems are running smoothly, and our clients are receiving exceptional service from Global-e. This will require working collaboratively with other Global-e engineers, analysts, and cross-functional groups, to make sure production issues are resolved...

  • Technical Support

    2 weeks ago


    Melbourne, Australia Roc Consulting Full time

    Join an industry leading electronic security company - Dynamic team with an awesome work culture - Genuine career scope with internal growth opportunities **Company** This business is Australia's leading security equipment distributor with a global reach. They have seen significant growth year on year to now be known as one of the most respected companies...

  • Technical Support

    2 weeks ago


    Melbourne, Victoria, Australia VySystems Full time $90,000 - $120,000 per year

    Key ResponsibilitiesAct as the first technical point of contact for APAC clients, handling support, troubleshooting, and product expertise.Perform first-level analysis, reproduce issues, and deliver fixes in Java where required.Manage client environments, technical installations, and upgrades.Support presales and consultancy teams during sales and...


  • Melbourne, Victoria, Australia Total Tools - Support Office Full time $60,000 - $90,000 per year

    Company description: The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in. Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food,...


  • Melbourne, Australia Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so communities can thrive and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Technical Support Specialist - a role that will help us to power progress for our customers. Why Aggreko? Here are some of the perks and rewards. -...


  • Melbourne, Australia Amazon.com Full time

    DESCRIPTION Amazon is seeking a talented technical people leader with a passion for technology, curiosity for how things work, and the drive to tackle challenges in a deeply complex, rewarding environment. This is your chance to lead a team of Amazon’s premier Robotics problem solvers. As a part of our continued team expansion this newly created role...


  • Melbourne, Australia Amazon Commercial Services Pty Ltd Full time

    **DESCRIPTION**: Amazon is seeking a talented technical people leader with a passion for technology, curiosity for how things work, and the drive to tackle challenges in a deeply complex, rewarding environment. This is your chance to lead a team of Amazon’s premier Robotics problem solvers. As a part of our continued team expansion this newly created...


  • Melbourne, Victoria, Australia Technically Minded Pty Ltd Full time $60,000 - $80,000 per year

    **Job Title: Technical Support Specialist (Contract)Location: Melbourne, VIC (On-site)Company OverviewFounded in 2001, Technically Minded Pty Ltd has been delivering exceptional IT services to small and medium-sized businesses, households, and educational institutions. Our commitment to quality and reliability has established us as a trusted partner within...


  • Melbourne, Australia Sharp & Carter Full time

    Flexible working arrangements - Office based in Cremorne - Competitive Market Salary **TECHNICAL SUPPORT LEAD** Do you love property, customer service and want to work for a fast-growing digital advertising business? Then this could be the role for you. - Challenge yourself and join a dynamic real estate portal Operations team - An opportunity to use your...