Technical Support

2 days ago

Melbourne, Australia Roc Consulting Full time

Join an industry leading electronic security company
- Dynamic team with an awesome work culture
- Genuine career scope with internal growth opportunities

**Company**

This business is Australia's leading security equipment distributor with a global reach. They have seen significant growth year on year to now be known as one of the most respected companies on the market.

Internally, this business has a brilliant staff culture, it is a high energy, dynamic, and extremely motivated team that value having high staff morale and creating an environment where everyone feels motivated to come to work and be inspired to achieve the best possible results.

Located in Mulgrave, in Melbourne's South-Eastern suburbs, this role offers a guaranteed career path for all staff with career ambition.

**Position**

Due to internal growth, the position of Technical Services Officer is now available.

In this role, you will carry out the below:

- Provide technical product expertise to staff, customers, and clients
- Troubleshooting hardware/software issues
- Provide pre-sale consultations & post-sales advice of products and technologies
- Use of CRM to prioritise tasks

**Benefits**
- $65-70k + Super - based on experience
- Great work/life balance with no weekend work
- Vibrant work culture with a motivated team
- Work for a company with global reach
- Genuine career scope and opportunity for progression
- Experience in a Technical Support or Help Desk position
- Previous experience in Electronic Security highly desirable but not necessary
- Sound IT/technical support knowledge
- Excellent communication and presentation skills
- Ability to learn quickly and adapt to new products
- Have a great attitude, with a friendly and warm demeanour with clients

Please note, this role is based in Mulgrave, Melbourne, Victoria.

BBBH6166_168145560869555

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