Contact Centre Officer

7 days ago

Strathfield, Australia Alexander Appointments Full time

$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm
- NSW State Government | Strathfield Location
- ASAP Start | Estimated 9month temp assignment, potential to extend
- **$32.69 per hour + Super | 35hours per week, Mon-Fri 9am-5pm**:

- **NSW State Government | Strathfield Location**:

- **ASAP Start | Estimated 9month temp assignment, potential to extend**

**About the Company**
Our large NSW State Government client aims to provide high quality, personalised vocational education and training to build prosperity, sustainability and innovation throughout the NSW community.

**About the Role**
They are currently seeking a Contact Centre officer with high volume processing experience to join their team in Strathfield. This is an estimated 9month temporary assignments, with a strong potential to extend.

Working within a high volume contact centre, you will be responsible for providing high quality customer service to potential customers providing detailed information on a variety of courses whilst processing the admissions and transactions on behalf of the Sales Team.

In this rewarding role, you will be undertaking the following duties
- Respond to customer enquiries in a high-volume call centre environment
- Deliver professional, high quality customer service
- Provide information on enrolment, courses and admissions
- Processing sales and transactions
- Updating and maintaining personal information into the database
- Records and database management, ensuring high integrity, accuracy and confidentiality
- Establish and maintain effective stakeholder relationships, facilitating partnerships and collaboration
- Ensure compliance with best practice, standards and legislation

**About You**
To be successful in this great assignment you will have the following
- Demonstrated experience working within a high volume contact centre environment
- Previous Sales experience highly advantageous
- Professional, resilient and confident with a customer service delivery focus
- Impeccable communication skills, both verbal and written
- Superior organisational skills with the ability to multi-task and prioritise conflicting deadlines
- Strong computer literacy and proficiency with MS Office suite and CRM’s
- Ability to work within a rapidly dynamic and changing fast paced environment
- Valid Working With Children’s Check (WWCC) and National Police Check
- Fully COVID vaccinated or Medical exemption
- Ability to commence immediately and commit to the duration of the assignment

**How to Apply**
**Only suitable applicants will be contacted**.

  • Business Administration Traineeship

    1 week ago

    Strathfield, Australia Prepare Early Education Centre Full time

    _**Become a part of a dynamic head office team!**_ **Are you an great communicator with a high level of attention to detail who is interested in working for one of Sydney leading Early Childhood Education providers?** This Business Administrative traineeship is a perfect opportunity to gain experience and develop new skills and capabilities within a...

  • Administration Officers

    2 weeks ago

    Strathfield, Australia Alexander Appointments Full time

    $35-$38 per hour + Super| 38hours per week - NSW State Government | Strathfield Location - ASAP Start | Estimated 3-month assignment, potential to extend - **$35-$38 per hour + Super| 38hours per week**: - **NSW State Government | Strathfield Location**: - **ASAP Start | Estimated 3-month assignment, potential to extend** **About Alexander...

  • Retail Security Officer Wanted

    3 days ago

    Strathfield, Australia Section 4 Security Full time

    **Now Hiring: Retail Security Officers - High-End Luxury Stores** **Location**: Sydney CBD **Dress Code**: Black suit, black tie, and white shirt (strictly required) **About the Role** You will be responsible for maintaining a secure and welcoming environment for staff and customers at premium retail locations. Your presence will reflect the high...

  • Education Support Officer

    7 days ago

    Strathfield, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Education Support Officer - Prevocational Education - TAFE Digital** **Strathfield** **Permanent Full-time** **$89,741.28 package includes salary ($79,420.00), employer's superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and...

  • Education Support Officer

    1 week ago

    Strathfield, Australia TAFE NSW Full time

    **TAFE NSW: A career of life-changing impact** **Education Support Officer - Prevocational Education - TAFE Digital** **Strathfield Campus** **Permanent Full-time** **$92,882 package includes salary ($82,200), employer's superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class...

  • Education Support Officer

    16 hours ago

    Strathfield, Australia TAFE NSW Full time

    **TAFE NSW - Life Changing Purpose** **Education Support Officer - Prevocational Education - TAFE Digital** **Strathfield Campus** **Permanent Full-time** **$92,882 package includes salary ($82,200), employer's superannuation and annual leave loading** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training and...

  • Receptionist

    5 days ago

    Strathfield, Australia Lead Group Consultancy Full time

    $45k - Strathfield location - Can start immediately We are seeking a highly organized and professional receptionist who excels in a fast-paced environment. The ideal applicant must reside close to our Strathfield office. To succeed in this role, you need to possess a Certificate in Business Administration or an associated qualification, excellent written...

  • Recreational Activities Officer

    7 days ago

    Strathfield, Australia Goondee Aged Care Full time

    **About us** We are a small family owned facility located in the inner west of Sydney. We are investing in an exciting activity program and need a dedicated and experienced RAO to join our team. **About the Role** You will be responsible for promoting emotional and physical wellbeing through recreational activities that meet the consumers needs. Provide...

  • Customer Service Advisor

    7 days ago

    Strathfield, Australia Strathfield Municipal Council Full time

    **Directorate**Corporate & Community **Section**Digital, Information & Customer **Team** Customer Service **Employment Status**Casual **Hourly Rate** $36.34 per hour (Grade 8, Step 1) plus 25% casual loading. **Council Overview** Strathfield Council is a medium sized Council located in Sydney’s Inner West. The area of the Council comprises approximately...

  • Early Childhood Educator

    3 days ago

    Strathfield, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **Early Childhood Educator (Certificate III) - Meadowbank** **Permanent part-time - 1 day a week** **Salary range of $51,945 - $55,397 p.a plus employer’s contribution to superannuation and leave loading (pro rata).** At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer world-class training...