Claims & Injury Management Specialist

15 hours ago

Melbourne, Australia Asahi Beverages Full time

**Your Impact**:
At Asahi Beverages, our people are our strength and creating a safe, supportive and sustainable work environment is essential to our success. As a Claims & Injury Management Specialist for our Northern Region, you’ll play a key role in enabling that safety through the end-to-end management of workplace and non-work-related injury, illness and claims across a diverse and fast-paced environment.

Reporting to the Head of Health & Wellbeing, this role supports the delivery of best-practice early intervention, return-to-work, and personal injury management across multiple jurisdictions. You’ll work closely with leaders across Safety, HR, Workplace Relations and external partners to resolve complex matters with care, compliance and commercial awareness.

**Key Responsibilities**:

- Manage workers’ compensation and personal injury claims end-to-end across NT, ACT, QLD and NSW, ensuring compliance across relevant legislation.
- Lead early intervention and return-to-work strategies in line with internal frameworks and jurisdictional requirements.
- Provide expert advice and technical support on injury, claims, and fitness for work issues to managers, HR, and key stakeholders.
- Partner with medical professionals, insurers and legal providers to resolve complex matters, including disputes and litigation.
- Guide pre-employment medical reviews and ensure documentation supports safe hiring decisions.
- Respond to mental health escalations with empathy and speed, activating appropriate crisis or support services.
- Contribute to safety and wellbeing projects, compliance reviews, and continuous improvement initiatives across the business.

**About You**:

- 5-7+ years’ experience in workers’ compensation, claims, injury management and return to work, ideally in a large or multi-site environment.
- Good working knowledge of relevant legislation across multiple jurisdictions is preferred.
- Demonstrated ability to manage end-to-end claims and provide expert technical guidance to leaders and stakeholders.
- Skilled in building trusted relationships, influencing at senior levels and supporting collaborative resolution.
- Highly organised, detail-oriented and proactive in managing competing priorities.
- Strong communicator with sound documentation and reporting skills to support internal processes and investigations.
- Passionate about creating safer, healthier workplaces through practical, people-first solutions.

**Why Asahi Beverages?**

At Asahi Beverages, we're passionate about crafting more than just drinks - we craft moments of connection, celebration, and shared enjoyment. We bring together a diverse portfolio of iconic beverage brands, a commitment to quality, and a drive to constantly innovate. Headquartered in Melbourne and with facilities right across Australia and New Zealand, you’ll find Asahi is a place where talent is nurtured, and ambition is rewarded. If you’re ready to toast your future, we’re ready to meet you.

We are a Circle Back Initiative employer and commit to responding to all applicants.

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