Claims Manager
15 hours ago
ABOUT US
Lawson are an Australian owned business offering claims management, return to work services, and specialist advisory support to employers, regulators and insurers nationally.
Our claims management services extend from early intervention, complex treatment and return to work management to supporting employers to meet their return to work obligations. We pride ourselves on delivering a truly personalised and disciplined service to our customers.
THE OPPORTUNITY
Lawsons is in an exciting period of growth - you will join a team embarking on a unique case management service to improve health outcomes for injured workers. You will be part of committed team who work with multiple stakeholders to maximise recovery outcomes.
As a key member of the Lawson team, you will join an agile and values driven organisation with opportunities to diversify and grow as we do across our portfolios.
If you are looking to develop or further your career in personal injury and can bring a background of case or claims management and/or return to work coordination or health and make a positive impact on people's lives, then look no further, this is the job you have been looking for
You will be responsible for a portfolio of claims, engaging with claimants and their treating practitioners, delivering an experience that makes it easy for injured claimants to navigate their recovery.
A full-time hybrid position (at home for the foreseeable future). We offer comprehensive training, competitive benefits, work from home and most importantly a culture that embraces your contribution to our growing organisation.
YOUR RESPONSIBILITIES
- Proactively engage with injured workers and their treating practitioners to assess, plan and implement clinically justified treatment pathways in line with legislation.
- Analyse the environment and circumstances of each claim you work with to provide insights to our customers to improve ways of working that will deliver improved health and wellbeing outcomes for injured workers.
- Work closely with stakeholders, collaborating on treatment pathway options to maximise recovery outcomes in accordance with legislation, practice guidance and Lawson's policies and procedures.
- Multitask as required, pivoting into new lines of business for Lawson including claims management for new customers and return to work and claims/injury management for employers.
ABOUT YOU
We are looking for individuals to join Lawson's who bring drive, personal accountability with a genuine desire to contribute to a vibrant and diverse team culture. You will have excellent interpersonal, communication, negotiation skills, can operate in the 'grey' and are passionate about delivering memorable experiences.
LAWSON VALUES
- Open and Responsible - We build trust through transparency, accountability, and integrity
- Distinctive - We stand out by delivering unique value and innovation.
- Unity- We achieve more together through collaboration and mutual support.
- Customer First - We succeed when our customers succeed.
To Apply
If you interested in this opportunity and want to be part of a dedicated & experienced team, please send your resume and cover letter to or apply using the provided link
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