Inbound Planning Specialist

2 weeks ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

As shopping continues to evolve, our Digital team keeps us at the cutting edge, making us more accessible, more innovative, and better connected than ever before. Driven by our innovative, inclusive, and forward-thinking culture, we create differentiated, omni-channel experiences for customers and build the next generation of digital retailing.

**About the role**

As an Inbound Planning Specialist at Coles Group, you will oversee the inbound operations of our Customer Fulfilment Centres, ensuring efficient carrier deliveries and compliance across the network. Your role involves managing supplier and carrier relationships to secure timely deliveries and vehicle turnaround, while also enforcing regulatory adherence for food transportation.

You will forecast inbound demand issues and collaborate with stakeholders for resolution, escalate supplier performance breaches, and support remediation strategies. Additionally, you'll coordinate with logistics and business units to optimize inbound volume during peak periods. Using data insights and industry knowledge, you will identify trends, resolve non-conformances, and hold suppliers and carriers accountable to uphold high standards of performance.

**About you and your skills**
- Logistics experience (5+ years) in retail, FMCG, manufacturing.
- Experience in influencing others without direct authority.
- Ability to manage fast-paced, decision making environment and the ability to resolve problems and conflict within it.
- Familiarity with relevant legislation and regulatory requirements concerning vehicle safety and chain of responsibility.
- Intermediate analytics capability to carry out analysis and run reports.

**You'll also have**
- Degree qualified in relevant discipline.
- Broad Supply Chain knowledge in Retail/FMCG.
- Strong business acumen / commercial skills.
- Excellent influencing and stakeholder management skills.

**About the recruitment process**

Job ID: 135032

Employment Type: Full time

LI-ECOM1
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