Digital Optimisation Specialist

16 hours ago


Sydney, Australia Aware Super Full time

**Your SUPER career starts here**

As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. We work to reimagine a new way forward for our 1.1 million members and their communities. Each other. And our world.

**Your New Role**

In this role as Digital Optimisation Specialist - Acquisition, you will be a key part of the growing Digital Practice. This role will directly engage with the Acquisition & Growth Value Stream by supporting both the Acquisition and Onboarding squads. Additionally, you will work within the Digital Practice to continue to develop the digital optimisation capability across the business.

This is a hands-on role, and every day will bring different tasks and challenges, and you will be working as part of a team of amazing functional specialists.

By partnering with the Acquisition & Growth Value Stream you will champion digital optimisation for acquisition and onboarding activities.

**To be successful in this role you will have the following skills & experience**:

- 5years+ experience in digital optimisation. Although this role is focused on acquisition and onboarding, broader optimisation experience will be a benefit.
- Working knowledge of customer centric design processes (UX/ information architecture, etc), AB testing (Adobe Target) and analytics.
- Develop conversion rate optimisation (CRO) strategies to align with value stream objectives.
- Identify opportunities for uplifting conversion rates across campaigns, public web and authenticated platforms
- Use data analytics tools such as Adobe Analytics to monitor and report on CRO performance and provide insights and recommendations
- Experience with Adobe Experience Platform desirable (Target, AEM and Adobe Analytics) or another comparable platform.
- Be able to establish and grow strong relationships with internal business and technology stakeholders at all levels in the business.
- Experience leading the delivery of small/medium sized projects from requirements gathering, documentation, production release management and ongoing optimisation.
- The ability to manage multiple tasks and keep across a variety of activities.
- The idea of being part of our growth is exciting and you want to play a pivotal role in making super simple.
- You are balanced in accepting risk in any decision you face. You are curious to understand risk context and choose to speak up as we simplify, learn and grow.

**Employee Experience**

We understand that not everyone works in the same ways. We value flexibility and know that it helps you manage work and life.

Why you’ll love working at Aware Super:

- Have a super impact: You’ll think big and care deeply to help more Australians live their best lives in retirement.
- Be part of something super unique: You’ll work to reshape super and retirement. We’ll invest in your growth and give you the opportunity to work on career-defining projects.
- Work with super humans: You’ll work hard and innovate, but also have some fun along the way.
- Feel super cared for: We’ll support your wellbeing today, as well as in the future. Enjoy a health & fitness reimbursement, work from home technology reimbursement, salary continuance insurance and organisation-wide meeting free zones.

**The Aware Super difference**

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and a stronger sense of belonging for our people. We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.



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