Assistant Workplace Lead

JLL supports the Whole You, personally and professionally.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**About the role**:
Working onsite with our global, technologies client based in Southbank, the Assistant Workplace Lead supports the ANZ Workplace Lead in overseeing daily operations of our corporate workplace environment, covering four sites across Australia and New Zealand. This role ensures optimal functionality, exceptional employee experience, and alignment with organisational objectives whilst serving as a key contact for workplace-related matters.
**A snapshot of the role**:
Deliver superior customer service and maintain regular client communication
Manage 2 direct reports
Oversee contractor performance and assist with vendor procurement processes
Manage purchase orders, invoice verification, and workplace budget optimisation
Conduct regular safety audits and ensure regulatory compliance
Implement best practice operations and oversee daily workplace functions
Maintain premises in excellent condition and provide reception support
Coordinate kitchen operations, consumables, and meeting room bookings
Support property risk management and business continuity planning
Follow escalation procedures and incident reporting protocols
Ensure compliance with JLL business conduct guidelines and procedures
What you will bring
Strong customer service focus with professional yet friendly corporate presentation
Excellent time management, organisational skills, and team collaboration abilities
Confident communication with all stakeholder levels from executives to contractors
Current NV1 security clearance (or willingness to obtain and maintain)
Problem-solving capabilities with flexibility to adapt to rapidly changing situations
**What to expect from us**:
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.