Compliance Investigations Officer

4 days ago

Gold Coast, Australia Queensland Government Full time

Undertake investigations of QBCC licence holders and other persons who fail to comply with legislative requirements and to take or recommend appropriate action.
**The key outcomes and accountabilities of this role are to**:
Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take appropriate action, including job site operations and investigations. This includes but is not limited to the Queensland Building and Construction Commission Act 1991 and the Building Industry Fairness (Security of Payment) Act 2017;
Prepare investigation plans and manage high-volume investigative caseloads.
Use best-practice investigative techniques, including offence elementisation, formulation of evidence matrices, preparation of witness statements and affidavits and conducting records of interviews.
Prepare briefs of evidence for use in disciplinary, civil and criminal proceedings.
Implementing and conducting proactive compliance initiatives including investigations, job site audits, desktop audits and surveillance and covert activities.
Provide other QBCC staff with advice, support, guidance and assistance in the performance of their compliance functions.
Provide consumers, contractors and industry stakeholders with advice regarding building industry regulation administered by QBCC. Liaise with external stakeholders including industry associations.
Contribute to the ongoing review and development of QBCC's operation and performance.
Represent QBCC in promotional and educational activities and before the tribunal and courts.
Provide exceptional customer service to all staff of the Commission and external customers.
Contribute to and support the operations of the Regional Service Center, including providing a face to face service to customers at the front counter, and support to your team in the provision of customer service.
**What we're looking for**:
Cert IV in Investigations or Law degree (desirable)
‍ 3+ years of investigative experience
️ Knowledge or experience in government investigations or experience across a variety of regulatory environments
**How to Apply**:
A brief letter (maximum 2 pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume.
It is your opportunity to tell us how you meet the required competencies, key outcomes/accountabilities and any specific role requirements
**Referee checks**:
It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.
By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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