
Investigator
1 week ago
**Think Youi**
From Day One, Youi has set out to do things differently. Our company values are easy to explain - We are dynamic, human, honest and passionate about providing awesome service, whilst recognising our people and their achievements. These values drive our culture and success.
We have now assembled an incredible team, work in a state-of-the-art building, and have won a stack of awards for our internal culture. We have over 1700 staff globally and offices in 3 countries. Our team report to the Head of Operational Excellence where we are dedicated to constant improvement and quality investigations.
**About the role**
Our current investigations team are dedicated to exceeding our expectations, delivering first class customer service while achieving outstanding results in minimising insurance fraud. Not only are we determined to achieve these outcomes, our team are employed to reach a truthful outcome on every identified claim and positively influence and control the overall claims costs.
Responsibilities will include:
- Investigate and report on suspected fraudulent claims
- Interview insured’s, passengers and/or witnesses, taking statements
- Act in accordance with delegated authorities
- Adherence to the Compliance obligations and report and escalate any compliance concerns, issues or failed responsibilities
- To positively influence claims process to ensure claims are settled in line with Youi Claims philosophy.
**About You**
- Investigative experience in conducting interviews and obtaining statements is necessary.
- Certificate III in Investigations Services as well as knowledge of the insurance code of practice is highly regarded
- Excellent interpersonal and communication skills.
- High level of integrity and professional accountability
- Strong attention to detail
- Strong motivation paired with innovative and empathetic thinking
- Problem solving ability
- Eager to identify and minimise Insurance Fraud
If this role ticks all of your boxes, we’d love to hear from you We’ll be in touch soon.
-
Investigator
1 week ago
Sunshine Coast, Australia Youi Pty Ltd Full timeAs a Claims Investigator at Youi you will focus on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers. You will work from home four days a week and **one day a week in the office** with your fellow Youi team at our state-of-the-art Head Office in Sippy Downs. **This...
-
Claims Investigator
2 weeks ago
Sunshine Coast, Australia Youi Pty Ltd Full timeThe role of an Investigator at Youi is focused on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers. **The role involves several key responsibilities**: - **Triage Claims**: Assess incoming claims to determine whether investigations are required. This involves an...
-
Head of Fraud and Claims Investigations
17 hours ago
Sunshine Coast, Australia Auto & General Insurance Full timeWork Type : Full Time Location : QLD - Flexibility to be based in Toowong, North Lakes or Kawana - Great benefits; bonus scheme, discounted products & paid volunteer day - Lead a high performing team passionate about delivering results **About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time...
-
Investigations Officer
2 weeks ago
Gold Coast, Australia Queensland Government Full timeUndertake investigations into possible breaches of legislation administered by the Office of Fair Trading (OFT). - Undertake proactive compliance strategies and activities. - Contribute to the development and evaluation of proactive compliance strategies. - Prepare prosecution briefs and represent the OFT in court proceedings. - Monitor a wide range of...
-
Compliance Investigations Officer
4 days ago
Gold Coast, Australia Queensland Government Full timeUndertake investigations of QBCC licence holders and other persons who fail to comply with legislative requirements and to take or recommend appropriate action. **The key outcomes and accountabilities of this role are to**: Undertake investigations into alleged breaches of legislation for which QBCC is responsible for administering and regulating, and take...
-
Principal Investigator
7 days ago
Gold Coast, Australia Queensland Health Full timeThe Role An opportunity has become available for several Principal Investigators (Ethical Standards Unit) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Plan, coordinate, conduct, manage and...
-
Compliance Support Officer
4 days ago
Sunshine Coast, Australia Environment and Science Full timeCompliance Support Officers work within the Environmental Services and Regulation (ESR) division of the Department of Environment and Science. The division provides targeted, consistent and transparent regulation that facilitates sustainable development in Queensland. Regulation activities are aligned with environmental outcomes without placing unnecessary...
-
Senior Geotechnical Professional
1 day ago
Sunshine Coast, Australia beBeeGeotechnician Full time $100,000 - $140,000Job DescriptionWe are seeking an experienced Senior Geotechnical Professional to join our team. In this role, you will have the opportunity to work on key projects across Australia, providing specialist advice on ground conditions, risks, and solutions.Key ResponsibilitiesUndertake geological and geotechnical investigations to inform the design and...
-
Principal Regulatory Officer
4 days ago
Sunshine Coast, Australia Queensland Government Full timeAbout the Department of Education: The Department of Education (DoE) is committed to giving all children a great start, engaging young people in learning, creating safe and inclusive workplaces and investing in communities for a stronger Queensland. About the Role Three positions available: Central Queensland Region, located in the Rockhampton Regional...
-
Lead Case Manager
18 hours ago
Sunshine Coast, Australia beBeeAssessment Full time $54,000 - $87,000Seeking a dedicated professional to manage cases, conduct audits and investigations, interpret policy and legislation, and provide exceptional customer service.About the RoleCase Management: Process licensing, insurance, and dispute management matters, ensuring compliance with relevant policies and procedures.Audits and Investigations: Undertake performance...