Program Manager

1 week ago

Sydney, Australia Okta Full time

**Get to know Okta**

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team We’re building a world where Identity belongs to you.

**The Professional Services team**
We are a team of Identity and Access Management experts. We help businesses and organisations maximise their Okta IAM platform investment, providing rapid time-to-value in adoption & usage and promoting scalability & agility.

**The Partner Success Program Manager Opportunity**
This role reports to the Head of Professional Services APJ and is responsible for developing and supporting our partners in successfully delivering Okta services to our valued customers.

**What you’ll be doing**
- Think strategically across multidisciplinary teams, establishing value-based relationships with our customers, relevant project stakeholders and partners
- Establish a vision for identifying delivery partners, increasing certifications, and preparing our service delivery partners to build and grow their identity management practice in partnership with Okta Professional Services.
- Build and convey compelling value propositions that will encourage partners (both emerging and strategic partners) to build Okta specialists and partner with Okta PS to co-sell and co-deliver customer solutions.
- Develop a comprehensive partner delivery development plan, monitor partners’ delivery commitments and KPIs, and identify areas for enhancement.
- Formulate Okta’s Partner business strategy in alignment with Okta stakeholders and Regional & Global Partner Success teams.
- In collaboration with PS Sales and our network of delivery partners, identify customer opportunities and ensure the accuracy of scoping and Statement of Work pertinent to Okta IAM solutions.

**What you’ll bring to the role**
- Deep understanding of IAM technologies, software delivery lifecycle, and SaaS
- Proven track record of managing delivery and other types of channel partners
- Strong project management background with excellent communication and coordination skills
- Equipped with business focus, delivery mindset and sales knowledge that enables engagement at the executive level
- Energy, flexibility, and drive to create real and measurable business results
- Ability to context switch and manage up to 20 partner engagements each week
- Proficient business analytical skills to deliver insights feeding into service delivery and partner strategy

**And extra credit if you have experience in any of the following**
- SaaS channel sales experience
- Project Management Professional certification or other relevant accreditation

LI-MT1
LI-Remote

**What you can look forward to as an Full-Time Okta employee**
- Amazing Benefits
- Making Social Impact
- Fostering Diversity, Equity, Inclusion and Belonging at Okta

**Okta**
- The foundation for secure connections between people and technology

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