Customer Service/order Taker

6 days ago

Brendale, Australia The Neilsen group Full time

**About the Business**:
Commencing operations in 1976, the Neilsen Group has grown to become the largest independent supplier of premixed concrete and quarry products in South Eastern Queensland. With 3 quarries, 5 concrete plants, 120 staff and a fleet of sub-contracted trucks and drivers, Neilsen’s is well-established and respected within the industry.

The busy but grounded work environment attracts like-minded staff and has a very low level of turnover.

Neilsen’s pride themselves on providing their staff with meaningful rolesresulting in a positive environment with staff focused on working together to gain outcomes for clients.

The TEAM strive to provide amazing service to all their clients, and have built a reputation based on integrity, communication and customer service.

**What We Provide**:

- An exceptional opportunity to become an INTEGRAL Member of a well-established successful family business
- Well established systems and processes - and TEAM
- Full-Time and Permanent role
- Brendale location - work close to home
- Work Hours 8:00am - 5:00pm Monday to Friday and one Saturday morning in four
- A salary package commensurate with experience will be offered to the successful applicant

**What We Need from You**:

- Demonstrated relevant experience within the Quarry, Aggregates, Concrete, Asphalt or similar Industries will be HIGHLY REGARDED but not essential
- Demonstrated strong interpersonal skills with the ability to deal with a range of clients (internal and external)
- Strong computer skills including the use of Microsoft Office (Outlook, Excel and Word) - experience with Jonel docketing system will be HIGHLY REGARDED
- Strong attention to detail, focus on accuracy and process driven
- Enjoy a fast-paced work environment
- Ability to be reactive and multi task effectively
- Take pride in your work - reliability and exceptional work ethic

**Employer questions**
Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a Customer Service Role?
- Have you worked in a call centre before?
- Are you willing to undergo a pre-employment medical check?

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