Customer Service Expert
1 day ago
Customer Service Expert
Are you passionate about adventure, outdoor sports, and travel? Join our dynamic team at Roof Racks Galore and be a part of the exciting world of roof rack solutions. We are seeking a dedicated Roof Rack Sales Associate who shares our enthusiasm for exploration and understands the importance of quality roof racks in enhancing outdoor experiences.
Why Work for Roof Racks Galore?
Great Working Environment
Full On-site Training and Career Development Opportunities
Employee Discounts
Brand Merch
Who are we looking for?
In addition to having a true passion for the outdoors, the ideal candidate will have:
A proven track record in excellent customer service.
Well-developed written, verbal and interpersonal skills
Manage priorities and ability to multitask
Good knowledge of motor vehicle brands and models is important.
Enjoys meeting new people and delivering the right solution for the customer.
Intermediate Computer Skills
Eagerness to Continuously Learn
Strong Work Ethic & Organisation Skills
Roles and Responsibilities:
Providing friendly and accurate customer service about products and services
Log details and all calls, emails, and communications received.
Ability to maintain and pursue product knowledge
Maintain our standard for store/personal presentation. (Webstore)
Informing customers about current promotions and special offers
Dealing with customer queries/complaints and offering solutions
Maintain a clean and safe workspace, to abide by workplace health and safety policies and procedures.
Maintain personal hygiene.
If you think you are a great fit for our team and like working in a fun and friendly environment, then we would like to hear from you. Send your resume and cover letter in now.
Only shortlisted applicants will be contacted.
The remuneration package will be subject to experience.
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