Customer Service Officer

5 days ago

South West Sydney, Australia PERSOLKELLY Full time

Our Client is seeking Customer Service Officers to join their organisation. This role sits within a busy customer service team who pride themselves on their strong company culture and their high level of service that they provide to customers.

PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

Our client based in Ingleburn requires the skills of a reliable and experience Customer Service Officer to join their dynamic and busy team.

Our Client is seeking Customer Service Officers to join their organisation. This role sits within a busy customer service team who pride themselves on their strong company culture and their high level of service that they provide to customers.

***

**Your main duties and responsibilities will include**:

- Managing phone queries
- Assist customers with up-to-date product knowledge
- Ensure customer enquiries are actioned in a timely manner
- Data entry and running of reports
- Building long term relationships with internal, external stakeholders and customers
- Adhoc administrative tasks when requested

**What you will bring**:

- Microsoft Dynamics and logistics experience an advantage
- Experience in a high-volume call centre environment
- Accuracy, great attention to detail and the ability to multitask.
- Proven ability to work under pressure and multi-task effectively
- Experience working in a fast-paced environment

HOW TO APPLY

For a confidential discussion please call Ashlei Goode at 02 8842 2003 quoting reference 210125771.

PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in.

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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